Project Manager

Motorsport Network; United Kingdom; Remote; GBP 55,000 - 75,000; Full time

Job summary

A leading global company is seeking a Project Manager to lead customer onboarding and business transformation projects. In this pivotal role, you will coordinate tasks and collaborate with various teams to ensure a seamless transition for customers. The ideal candidate will have extensive project management experience and a strong ability to communicate with stakeholders at all levels, alongside a commitment to enhancing customer experiences.

Benefits

Competitive and attractive employee compensation package

Benefits: People Points, Tastecards, CanadaLife - Life Works, Ride2Work, Gymflex

Reliable & trusting work environment

Cooperative team with flat structures

Professional and personal development

Qualifications

• 5+ years experience managing cross-functional projects.
• In-depth knowledge of customer journey and impact of stakeholders.
• Ability to lead and motivate teams with clear communication.

Responsibilities

• Leads complex, cross-functional projects for customer onboardings.
• Analyzes project proposals to determine timelines and processes.
• Facilitates project discussions and stakeholder management sessions.

Skills

Project Management

Stakeholder Management

Problem-Solving

Communication

Adaptability

Education

Project Management certification (PMP, CAPM, PRINCE2)

Job description

Position:
Project Manager

Job Description:

Join Arrow as a Project Manager!

This position plays a pivotal role in orchestrating the seamless transition of our customers from the sales process through engagement design, operational set up, and NPI through to production, ensuring timely revenue recognition and delivering exceptional customer experiences. You will collaborate closely with Sales, Solutions Enablement, Operations, Engineering, Services, and Integration center teams to facilitate the onboarding process for new customers into AIS' standard processes and procedures

What will you be doing at Arrow?

• Leads complex cross functional and global projects for Customer Onboardings and Business Transformation projects.
• Partners with NPI project managers and key project stakeholders as required per complexity of Onboarding engagement.
• Project Planning and coordination of tasks related to customer set-up, part and BOM set-up, supply chain strategy, and NPI through to production.
• Analyzes project proposals and customer requirements to determine time frame and appropriate process for accomplishing projects.
• Requires clear and complete understanding of customer requirements from upstream groups and communication of these requirements to the accountable project team members.
• Identifies and schedules project deliverables, milestones, and required activities and tasks.
• Uses standard tools and templates for project organization, process documentation, and communication providing consistency in content and 'look and feel' across the organisation.
• Performs risk assessments and implements mitigation plans to get project back on track to committed milestones and go live dates.
• Facilitates functional workstream discussions and regular cadence calls ensuring project participants are meeting deadlines.
• Stakeholder management-Leads internal and external stakeholder management sessions to keep management aware of project status and potential issues.
• Remains up to date on emerging standards and learn new processes, tools, and functionalities as they are developed to design customer requirements into the most efficient and automated processes.
• Familiarity with project management methodologies and best practices.
• Role requires facilitating, hosting and driving on-site or off-site workshops related to discovery, onboarding and check ins related to customer onboardings.

What are we looking for?

• 5+ years of experience managing cross-functional projects.
• Project Management certification preferred (PMP, CAPM, PRINCE2)
• Ability to lead and motivate others by seeing the bigger picture as well as the purpose of the short-term actions required.
• Understands the end-to-end customer journey and the impact of upstream and downstream stakeholders and processes.
• Ability to adapt to new circumstances in a changing business environment.
• Expertise in setting and managing customer expectations, as well as resetting customer expectations when needed.
• Clear communication skills across varying levels of the organisation in AIS and with customers.
• Requires in-depth knowledge and experience.
• Solves complex problems; takes a new perspective using existing solutions.
• Works independently; receives minimal guidance.
• Acts as a resource for colleagues with less experience.
• Provides informal guidance to teammates regarding best practices and lessons learned.

What is in it for you?

• Competitive and attractive employee compensation package - salary consists of base and variable compensation.
• Benefits: People Points, Tastecards, CanadaLife - Life Works, Ride2Work, Gymflex
• Reliable & trusting work environment.
• Cooperative team with flat structures and communication.
• Professional and personal development.

Do you see yourself as our future colleague? If yes - send us your application.

Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons.

Location:
UK-United Kingdom - Remote

Time Type:
Full time

Job Category:
Sales