Project Manager

Thames Water Utilities Limited; Swindon; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Project Manager for a pivotal role in their Change & Product function. This position offers the opportunity to lead a critical Debt Management transformation project, requiring exceptional stakeholder management and innovative problem-solving skills. The successful candidate will work closely with senior leadership to ensure project milestones are achieved, making a significant impact on cash collection and organizational objectives. With a supportive environment that values diversity and inclusion, this role promises a rewarding career path with numerous benefits and flexible working arrangements.

Benefits

26 days annual leave, increasing to 30

Health and wellbeing benefits

Cycle to Work schemes

Life assurance

Shopping vouchers

Qualifications

• Proven experience managing delivery programmes with budgets of £3m-£12m.
• Strong stakeholder management and communication skills essential.

Responsibilities

• Lead project planning and execution, ensuring milestones are met.
• Establish governance and reporting for effective project management.

Skills

Stakeholder Management

Creative Problem Solving

Project Planning

Process and Data Analysis

Communication Skills

Attention to Detail

Education

Experience in Project Management

Experience in Change Programmes

Job description

Job title: Project Manager Ref 40787

Division: Retail

Location: Hybrid - Walnut Court - SN2 8BN

Contract type: Fixed term/Secondment

Full/Part-time: Full-time

Hours: 36 hours per week

Salary: Offering between £55,000 and £60,000 per annum depending on skills and experience

Job grade: B

Closing date: 01/05/2025

Thames Water are seeking a highly motivated and detail-oriented business Project Manager to join our Change & Product function on a 13 – 18 month Fixed Term Contract. In this role you will be taking the lead on our Debt Management transformation project.

This role requires a dynamic individual with exceptional skills in stakeholder management, delivering results in a fast-paced environment, and applying creative problem-solving to tackle complex challenges. The successful candidate will collaborate closely with senior leadership and cross-functional teams to ensure project milestones are achieved successfully.

What you will be doing as the Project Manager

As part of the Change & Product Management function, the Project Manager will be responsible for overseeing governance and project management. They will coordinate and support diverse teams, establishing robust structures for project delivery, demand management, and value tracking to ensure effective governance and outstanding outcomes.

This is a strategically critical project for our debt management plan. Its successful delivery will be pivotal to achieving our organisational objectives and will have significant impact on cash collection.

Duties to include but not limited to:

• Project Planning and Execution: Lead the planning and execution of your projects, ensuring all milestones are met on time and within budget.
• Stakeholder Management: Identify and engage with key stakeholders, ensuring their needs and expectations are met throughout the project lifecycle.
• Process and Data Analysis: Collaborate with the Data & MI team to analyse pain points and gather insights to inform project decisions.
• Creative Problem Solving: Develop innovative solutions to address customer pain points and improve processes.
• Governance and Reporting: Establish project governance, including meeting cadence, progress documentation, and regular reporting to senior leadership.
• Communication: Develop and implement a communications plan to keep all stakeholders informed and engaged.
• Compliance and Quality Assurance: Ensure all project activities comply with regulatory requirements and quality standards.

What you should bring to the role

• Proven experience in significant delivery programmes, managing budgets typically of £3m-£12m size.
• Proven experience in a significant change programme within a collection's environment.
• Strong attention to detail and ability to deliver projects at pace.
• Excellent stakeholder management and communication skills.
• Creative thinking and problem-solving abilities.
• Understanding and experience of debt management processes is desirable.

What’s in it for you?

• A starting salary of £55,000 and up to £60,000 depending on skills and experience.
• Annual leave: 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Access to lots of benefits to help you take care of your and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive.

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process.

Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.