Project Manager

ACTIVATE GROUP LIMITED; Peterborough; On-site; GBP 40,000 - 50,000; Full time

Job summary

Join a dynamic and rapidly growing company as a Project Manager in Peterborough! This role offers the chance to lead diverse client implementations and change projects, ensuring seamless experiences for stakeholders. With a focus on collaboration and innovation, you will work alongside talented teams to deliver high-quality solutions that drive success. Enjoy great benefits, including generous holiday allowances and health plans, while being part of a supportive environment that values your contributions. If you're ready to make an impact and grow your career, this opportunity is for you!

Benefits

33 days holiday

Personal health cash plan

Enhanced maternity/paternity/adoption pay

Life assurance

Free breakfasts

Birthday surprise

Qualifications

• 5+ years of experience in Project Management across various sectors.
• Strong project management skills and excellent communication abilities.

Responsibilities

• Lead and manage projects with clients and internal teams.
• Develop project plans, roadmaps, and status reports.
• Ensure operational readiness for project go-lives.

Skills

Project Management

Implementation Management

Communication Skills

Microsoft Office

Analytical Skills

Problem-Solving Skills

Relationship-Building

Fast-Paced Environment Adaptability

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Job title: Project Manager

Department: Implementation

Location: Peterborough. This role is based full-time in our Peterborough office with occasional requirements to travel (albeit infrequently) to our other main office in Halifax, other sites, or client sites.

Hours: 37.5 hours per week

Salary: £40,000 - £50,000

We’re looking for a Project Manager to be part of our success story.

**Listed in the 2022 Sunday Times 100: Britain’s fastest-growing private companies.
**Great career development opportunities – grow with us.

About the role

As part of the Implementation Team, the Project Manager will lead projects to deliver Client Implementations and Change Projects across our sopp+sopp, Motor Repair Network, Activate Parts, and Activate Accident Repair brands.

The Project Manager will successfully deliver a diverse range of Client Implementation and Change project objectives over various functions within the AGL Group. Projects may relate to Product, Regulation, Technology, Client Implementation, Process, and Automation, enabling the business to adapt and grow.

A seamless experience is paramount for our internal stakeholders and clients. The Project Manager will ensure our organisation and clients are supported, engaged, and operationally ready to go live.

The Project Manager will lead projects through our Implementation and Change Frameworks, ensuring our technology, services, and processes meet client and business needs on time, within scope, and with high quality.

Key responsibilities

1. Lead and manage projects with clients and internally
2. Develop and own project plans, roadmaps, RAID logs, communications, and status reports
3. Work with clients and internal teams to understand requirements, map processes, and design solutions
4. Partner with IT for system development and manage dependencies
5. Oversee impact analysis of proposed changes
6. Oversee testing to ensure high-quality configuration and data setup
7. Manage project tasks to completion
8. Track RAID logs, identify risks, and escalate issues
9. Engage stakeholders and build relationships
10. Lead Project Working Group meetings adhering to frameworks
11. Plan and organise training and communications for operational readiness
12. Collaborate with the Implementation Business Analyst throughout the project lifecycle
13. Support wider organisation and Head of Implementation as needed
14. Role is based full-time in Peterborough with occasional travel to Halifax, other sites, or client sites; remote working may be available where appropriate

Skills and experience

• 5+ years Project Management / Implementation Management experience across operations, contact centre, technology, and clients
• Strong project management skills and techniques
• Excellent communication skills for presenting to clients and internal teams
• Proficiency in Microsoft Office (Excel, Word, PowerPoint)
• Collaborative approach and relationship-building skills
• Hardworking, can-do attitude, able to work in a fast-paced environment
• Ability to work independently following the Implementation Lifecycle and Change Framework
• Logical, analytical, with attention to detail and problem-solving skills
• Solution-oriented mindset
• Experience in Accident Management industry is a plus but not essential
• Experience in onboarding new clients and changing services in a project environment preferred
• Experience working with clients and prospects preferred
• Proven ability to manage diverse client implementation and change objectives across functions

Benefits

• 33 days holiday (including bank holidays)
• Personal health cash plan
• Enhanced maternity/paternity/adoption/shared parental pay
• Life assurance: three times basic salary
• Free breakfasts and fruit
• Birthday surprise for everyone!

What you can expect from us

At Activate Group, supporting team members is a priority. Whether in Halifax, Peterborough, at our sites, or remote, we ensure you have the support to succeed.

We offer health and wellbeing benefits, rewards, and perks like free fruit and cereal to show appreciation.

A bit about us

Named by the Sunday Times as one of the UK’s 100 fastest-growing private companies, we employ over 700 team members nationwide.

We support drivers involved in road incidents through our contact centres in Halifax and Peterborough, managing vehicle repairs via our own body shops and a UK-wide network of independent repair partners.

Our purpose: Make someone's bad day better

Our values:

• Make it happen – Be accountable, take initiative, work fast, do a great job
• Strive for better – Be bold, challenge norms, make small improvements often
• Win together – Be a team player, learn, respect, and succeed together