Role Purpose
The role requires the ability to effectively collaborate with all departments at PIC, including (not limited to) Operations, Finance, Risk, Legal, Origination, Investments and HR to secure their buy-in and implement improvements to systems, processes, and technology, as appropriate. Furthermore, to secure their sponsorship and stakeholder engagement for effective project delivery.
To apply knowledge and insights concerning project delivery, governance and sponsor engagement and how this impacts our policyholders.
To deliver strong business outcomes relating to capital, profitability, the Company brand and market reputation whilst achieving positive outcomes to all internal and external stakeholders on a consistent basis.
Our Company values are expected to be reflected in the delivery and performance of every role.
Demonstrate Leadership though business engagement, team leadership and delivery.
Key Responsibilities
- Responsible for the successful delivery and provide effective leadership for projects,(taking responsibility across the full delivery lifecycle of assigned projects) from initiation and requirements definition, through to final delivery
- Prepare comprehensive reports reflective of the intended audience that demonstrate sound analysis and recommendations for delivery and produce regular reporting of activities against the project plan for stakeholders and project management office (PMO). Provide regular update and status reporting to the PMO according to project and change function requirements.
- Effectively collaborates with Sponsors, Stakehholders and a range of business users, managing their expectations, and taking responsibility for the delivery of assigned projects within agreed quality, timescale and budget parameters.
- Lead the development of the project objectives, required target model and deliverables at completion and log, co-ordinate and escalate any risks and issues.
- Develop and maintain appropriately detailed plans, drawing out key milestones, decision and delivery points and resource requirements.
- Create project outputs in line with policies, working standards, approaches and requirements.
- Develop and maintain key project document, scope, plans, budget, risks and issue log.
- Managing both internal and external resource within a multi work stream environment.
- Act as change champion and ensure effective communication of the project objectives to the business community and project stakeholders including the preparation of communications and briefing packs where appropriate.
- Interact with key stakeholders ensuring the business expectations are managed effectively and user participation is sought where required.
- Facilitate the resolution of project issues across stakeholder groups. This will include being able to understand the issue under consideration at a conceptual and business context level.
- To be flexible and adaptable in approach in order to assist and contribute to broader PIC business requirements, demands and initiatives.
- Takes ownership for their own learning and development in both technical (e.g. data analysis and critical judgement) and non-technical (self-insight and relationship management) skills of change delivery
- Keeps informed of industry trends, market developments, regulatory changes in the public and private sectors, as well as best practices related to change by attending industry seminars, reading and sharing relevant published articles
Knowledge, experience, skills and abilities
Proven experience of managing complex change portfolios in a Financial Services environment, ideally insurance or adjacent with knowledge of the regulator (PRA and FCA).
Technical
- Recognised qualifications in project management
- Good technical knowledge of Program and Project Management
- Experience of delivering change
- Capable and willing to work towards achieving the project outcomes and benefits
- Experience working in a financial services environment
- Established knowledge of the Finance Operating Model
- Advanced knowledge of Stakeholder and Sponsor engagement
Personal
- Experience in developing sponsor and stakeholder relationships
- Strong organisational skills
- Strong communication skills
- Ability to persuade and influence both directly and indirectly
- Ability to manage people and other resources effectively
- Ability to organise work to meet deadlines
- Ability to work within defined procedures as recommended by functional teams
- 28 days’ annual leave plus bank holidays
- Pension
- Insurance for Travel, Private Medical, Critical Illness, Life Assurance and Income Protection
- Save As You Earn (SAYE)
- Bonus
- Flexible Working
- Dress for your Day
- Cycle to Work
- Fruit and snacks
- Company events
And more