Project Manager

JOB DESCRIPTION

Position Project Manager Reports to Project Director Status Full time, permanent Location Mainly remote - Required to attend the office in on specific occasions (London Strand or Hellaby)

Purpose

We are seeking experienced Project Managers to join our Pearson Assessment Service team to deliver an exciting and high-profile programme of work. The Project Managers will be responsible for planning and delivering projects, ensuring that all contractual obligations, milestones and financial targets are met. They will demonstrate self-motivation and ability to learn new processes, while effectively integrating into a complex, mainly remote working environment. Experience working within a PRINCE2 and quality-focused environment is essential. Strong communication skills and experience managing diverse stakeholders and client relationships are key components of this role. Demonstrated experience reporting to clients and senior stakeholders will be highly regarded.

Key Accountabilities

Project Planning and Management

• Undertake all documentation aspects of project planning, implementation and evaluation;
• Create, execute and update project plans as required;
• Ensure projects are completed on time, to budget and to the highest levels of quality;
• Manage day to day operational aspects of multiple projects;
• Follow the PRINCE2 project management system;
• Review deliverables prepared by team before passing to the client;
• Assess project priorities and identify key deliverables;
• Risk identification, assessment and management;
• Manage issue identification and resolution;

Customer Focus

• Develop and maintain a client focused approach to all projects;
• Translate conversations with customers into scoped quotes and project plans;
• Manage day-to-day client interactions, expectations and escalations;
• Develop durable relationships with client personnel that foster client ties;
• Communicate effectively with clients to identify needs and evaluate alternative business solutions;
• Continually seek opportunities to increase customer satisfaction and extend client relationship; and
• Build a knowledge base of each client's business, organization and objectives.

Communication

• Effectively manage communication between internal and external stakeholders and mitigate conflict if necessary;
• Effectively communicate relevant project information to senior leadership and clients;

Other

• Provide input into the development of proposals and quotations in response to client needs;
• Identify opportunities for improvement and make constructive suggestions for change;
• Provide support for the Project Director;
• Provide input to the Financial Accountant to ensure effective management of project accounts and budgets; and
• Liaise with the QA Manager in ensuring the needs of clients are understood, that risks are identified and that appropriate QA measures are implemented at critical points in the project cycle.

Requirements

Essential

• Formal qualification in PRINCE2 project management;
• Minimum of 3 years Project Management experience;
• Proven ability to set priorities and lead teams to deliver high-quality work within strict time constraints;
• Strong interpersonal and communication skills;
• Conceptual, analytical and negotiation skills;
• Ability to interpret technology and communicate requirements to technical and non-technical stakeholders (internal and external);
• Demonstrated ability to work independently and as part of a team;
• Must be prepared and able to travel internationally, as and if required (2-6 weeks).

Desirable

• Experience managing Projects with strict confidentiality requirements;
• Experience in the Australian education industry;
• Experience working within a regulated environment.
• Understanding of the Australian assessment and testing environment;