Project Manager

NHS; Leeds; On-site; GBP 38,000 - 45,000; Full time

Job summary

Ein innovatives Gesundheitsunternehmen sucht einen Programme Manager, um die Qualität in 17 GP-Praxen zu verbessern. Diese Rolle erfordert die Leitung von Projekten zur Qualitätsverbesserung, die enge Zusammenarbeit mit Mitarbeitern und die Präsentation von Ergebnissen vor dem Vorstand. Der ideale Kandidat hat Erfahrung im Gesundheitswesen, starke analytische Fähigkeiten und die Fähigkeit, Veränderungen zu implementieren. Wenn Sie eine Leidenschaft für die Verbesserung der Patientenversorgung haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfahrung in der Primärversorgung, vorzugsweise auf der Ebene des Assistant Practice Managers oder höher.
• Fähigkeit, kurzfristige Verbesserungsprojekte zu planen und durchzuführen.

Responsibilities

• Leitung und Koordination von Verbesserungsprojekten über mehrere Praxen.
• Durchführung von Bewertungen und Erstellung umsetzbarer Empfehlungen.

Skills

Qualitätsverbesserung

Analytische Fähigkeiten

Projektmanagement

Interpersonelle Kommunikation

Education

Projektmanagement-Qualifikation (z.B. PRINCE2, Agile)

Tools

EMIS

SystmOne

Job description

Job summary

The Fuller and Forbes Healthcare Group is looking for a Programme Manager to be based at one of our main sites in Plymouth, Barnstaple, Exeter, Gateshead, Leeds or Burnley.

The Programme Manager will be required to travel throughout the organisation in order to lead short-term quality improvement projects across the Fuller and Forbes Health Care Group, comprising 17 GP practices. They will work in focused time blocks (typically 23 weeks) to complete reviews, evaluations, and improvement recommendations for various organisational priorities. The role supports continuous shared learning, helping embed improvements across all practices, with reporting and strategic input at the corporate board level as needed.

Main duties of the job

• Deliver focused improvement projects across 18 GP practices.

• Align work with strategic goals and organisational priorities.

• Conduct reviews, map processes, and recommend improvements.

• Engage staff at all levels and facilitate shared learning.

• Report findings and progress to the corporate board.

• Support implementation, monitor impact, and share best practice.

• Build QI capability within teams and promote consistency.

• Collaborate with external stakeholders where needed.

• Travel to various practice sites to oversee project delivery.

• Liaise with practice leadership teams to identify and scope new projects.

About us

Our Vision is to develop sustainable models of primary care that protect high-quality patient care while promoting staff wellbeing.

Our Mission is to create a collaborative and supportive environment across our practices, ensuring our services remain resilient, patient-centred, and responsive to changing healthcare needs.

Today, we operate 17 GP practices across the UK in Gateshead, Burnley, Leeds, Barnstaple, Lynton, Exeter, and Plymouth that provides care to over 120,000 patients supported by over 400 staff members. Centralising functions such as finance and governance has enabled our practices to direct more resources toward patient care. As a result, we have developed specialised mental health, pharmacy and data quality teams whilst also investing into expanding our AI approach to primary care. This has resulted in a 96% annualised staff retention rate, with an average practice based population growth rate of 8-11%.

Since 2018, the health group has achieved remarkable growth, with patient numbers increasingly annually at an impressive rate of 68%.

Date posted

25 April 2025

Pay scheme

Other

Salary

£38,000 to £45,000 a year Dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A2381-25-0011-FF

Job locations

Bramley Village Health and Wellbeing Centre

16 Highfield Road

Leeds

West Yorkshire

LS13 2BL

Mayflower Medical Group

Stirling Road

Plymouth

PL5 1PL

Queens Medical Centre

Queen Street

Barnstaple

Devon

EX32 8HY

Crawcrook Medical Centre

Pattinson Drive

Ryton

Tyne And Wear

NE40 4US

Coleridge Medical Centre

Canaan Way

Ottery St. Mary

Devon

EX11 1EQ

Briercliffe Surgery

Briercliffe Road

Burnley

Lancashire

BB10 2EZ

Job description Job responsibilities

• Lead, coordinate, and deliver short-term improvement projects across multiple practices.
• Undertake focused reviews (e.g., phone systems, QOF recall processes) and produce actionable recommendations.
• Engage with staff at all levels to gather feedback, map current processes, and identify opportunities for improvement.
• Produce clear reports and presentations for the corporate board on findings, outcomes, and suggested next steps.
• Facilitate shared learning and promote consistency across practices.
• Support implementation of improvements and monitor early impact where appropriate.
• Work collaboratively with site leads, Practice Managers, and Assistant Practice Managers.
• Track project progress, milestones, and outcomes using project management tool

• Align improvement projects with strategic goals of the Health Care Group, ensuring work complements wider corporate priorities.

• Design and facilitate workshops or collaborative sessions to co-develop solutions with frontline teams.

• Identify and escalate risks or systemic challenges that impact quality, access, or sustainability across practices.

• Maintain an up-to-date understanding of primary care policy changes (e.g., GP contract updates, ICB priorities) and ensure projects remain responsive to national and local drivers.

• Support development of standard operating procedures (SOPs) or toolkits to help embed successful improvements across all sites.

• Build capability within practices by mentoring staff in basic quality improvement (QI) methods, tools, and data interpretation.

• Liaise with external stakeholders (e.g., ICB representatives, PCN teams) where cross-organisational collaboration is needed.

• Evaluate the sustainability and scalability of implemented changes, and contribute to business cases or investment proposals if required.

Job description Job responsibilities

• Lead, coordinate, and deliver short-term improvement projects across multiple practices.
• Undertake focused reviews (e.g., phone systems, QOF recall processes) and produce actionable recommendations.
• Engage with staff at all levels to gather feedback, map current processes, and identify opportunities for improvement.
• Produce clear reports and presentations for the corporate board on findings, outcomes, and suggested next steps.
• Facilitate shared learning and promote consistency across practices.
• Support implementation of improvements and monitor early impact where appropriate.
• Work collaboratively with site leads, Practice Managers, and Assistant Practice Managers.
• Track project progress, milestones, and outcomes using project management tool

• Align improvement projects with strategic goals of the Health Care Group, ensuring work complements wider corporate priorities.

• Design and facilitate workshops or collaborative sessions to co-develop solutions with frontline teams.

• Identify and escalate risks or systemic challenges that impact quality, access, or sustainability across practices.

• Maintain an up-to-date understanding of primary care policy changes (e.g., GP contract updates, ICB priorities) and ensure projects remain responsive to national and local drivers.

• Support development of standard operating procedures (SOPs) or toolkits to help embed successful improvements across all sites.

• Build capability within practices by mentoring staff in basic quality improvement (QI) methods, tools, and data interpretation.

• Liaise with external stakeholders (e.g., ICB representatives, PCN teams) where cross-organisational collaboration is needed.

• Evaluate the sustainability and scalability of implemented changes, and contribute to business cases or investment proposals if required.

Person Specification Experience Essential

• - Experience working in primary care (e.g. at Assistant Practice Manager level or above).

Desirable

• - Experience in delivering service redesign or implementing change.
• - Familiarity with NHS IT and communication systems.

Knowledge and essential criteria Essential

• - Demonstrated passion for quality improvement and service development.
• - Ability to plan, lead, and complete short-term improvement projects.
• - Strong analytical and problem-solving skills.
• - Excellent interpersonal and communication skills.
• - Ability to present findings clearly to senior stakeholders.
• - Ability to travel across sites as needed. Full UK driving license required (travel expenses reimbursed)

Desirable

• - Understanding of QOF, NHS contracts, and recall systems.
• - EMIS and SystmOne literate
• - Strong understanding of healthcare operations, patient care pathways, and CQC requirements.

Qualifications Desirable

• Formal project management training or qualification (e.g., PRINCE2, Agile, Lean).

Person Specification Experience Essential

• - Experience working in primary care (e.g. at Assistant Practice Manager level or above).

Desirable

• - Experience in delivering service redesign or implementing change.
• - Familiarity with NHS IT and communication systems.

Knowledge and essential criteria Essential

• - Demonstrated passion for quality improvement and service development.
• - Ability to plan, lead, and complete short-term improvement projects.
• - Strong analytical and problem-solving skills.
• - Excellent interpersonal and communication skills.
• - Ability to present findings clearly to senior stakeholders.
• - Ability to travel across sites as needed. Full UK driving license required (travel expenses reimbursed)

Desirable

• - Understanding of QOF, NHS contracts, and recall systems.
• - EMIS and SystmOne literate
• - Strong understanding of healthcare operations, patient care pathways, and CQC requirements.

Qualifications Desirable

• Formal project management training or qualification (e.g., PRINCE2, Agile, Lean).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Fuller and Forbes Partnership

Address

Bramley Village Health and Wellbeing Centre

16 Highfield Road

Leeds

West Yorkshire

LS13 2BL

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)

Employer details Employer name

Fuller and Forbes Partnership

Address

Bramley Village Health and Wellbeing Centre

16 Highfield Road

Leeds

West Yorkshire

LS13 2BL

Employer's website

http://bramleyonline.co.uk/ (Opens in a new tab)