Project Manager

Fenix24; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Job summary

Fenix24 in London is seeking an experienced Project Manager to lead technology implementation and hardening initiatives from kickoff to completion.

You will act as the single point of accountability, coordinating with clients, vendors and internal teams, while using ServiceNow, Excel and PowerPoint to maintain key artifacts and dashboards. A strong background in security concepts and risk management is essential for success.

Qualifications

• 3 to 8 years of experience as a Project Manager leading technology projects.
• Proven ability to communicate with and lead project stakeholders.
• Solid knowledge of technical security and disaster recovery concepts.
• Experience with PM tools such as ServiceNow, Excel and PowerPoint.
• Bachelor's degree in IT, Project Management, Business or a related discipline.
• CISSP certification preferred.
• PMP and/or Agile certifications preferred.

Responsibilities

• Manage medium and large-size technology implementation and hardening projects from kickoff through completion
• Serve as the single point of accountability for cross-functional, client, and vendor coordination throughout the project lifecycle
• Leverage ServiceNow and other PM tools to create and maintain project artifacts, dashboards and reports (e.g., Charter, Communication Plan, RAID Log)
• Schedule and facilitate internal and client-facing meetings
• Drive resolution of issues and dependencies across multiple workstreams
• Drive project execution and hold workstream owners accountable for milestone delivery
• Clearly identify dependencies, risk or blockers and communicate or escalate
• Recognize GDPR and other compliance-related dependencies affecting project scope or delivery, and loop in the appropriate legal/compliance stakeholders as needed
• Monitor and control risks, timeline, budget and quality to ensure customer satisfaction
• Contribute process improvement input and solutioning ideas for internal PMO collaboration
• Other duties as required

Skills

Stakeholder communication

Project management

Security concepts

Disaster recovery concepts

Cross-functional coordination

Education

Bachelor's degree in IT, Project Management, Business or related discipline

Tools

ServiceNow

Excel

PowerPoint

Job description

• Manage medium and large-size technology implementation and hardening projects from kickoff through completion
• Serve as the single point of accountability for cross-functional, client, and vendor coordination throughout the project lifecycle
• Leverage ServiceNow and other PM tools to create and maintain project artifacts, dashboards and reports (e.g., Charter, Communication Plan, RAID Log)
• Schedule and facilitate internal and client-facing meetings
• Drive resolution of issues and dependencies across multiple workstreams
• Drive project execution and hold workstream owners accountable for milestone delivery
• Clearly identify dependencies, risk or blockers and communicate or escal
• Recognize GDPR and other compliance-related dependencies affecting project scope or delivery, and loop in the appropriate legal/compliance stakeholders as needed
• Monitor and control risks, timeline, budget and quality to ensure customer satisfaction
• Contribute process improvement input and solutioning ideas for internal PMO collaboration
• Other duties as required

Qualifications, Requirements & Preferred Skills

• 3 to 8 years of experience as a Project Manager leading technology projects
• Experience successfully communicating with and leading project stakeholders
• Solid knowledge of technical security and disaster recovery concepts
• Experience with project management tools such as ServiceNow, Excel and PowerPoint
• Bachelor's degree in IT, Project Management, Business or a related discipline
• CISSP certification preferred
• PMP and/or Agile certifications preferred