Project Manager

Hollybank Trustees Ltd; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Annual Leave 23 days

Health and Wellbeing

Long Service Awards

Flexible Working

Development & Recognition

Job summary

LMG is seeking a Project Manager within the Design and Build Team to oversee the full lifecycle of smart building technology projects across multiple client sites.

You will lead design, procurement, on-site installation, commissioning and handover, ensuring on-time delivery and adherence to budget, safety standards, and quality. Strong communication with clients, subcontractors and internal teams is essential.

Qualifications

• ECS Card and recognised project management certifications required.
• PRINCE2/APM/CTPM or equivalent accreditation.
• SMSTS and Full driving licence.
• Fluke or similar testing software experience.
• Experience installing copper and fibre ICT cabling systems.
• Experience patching and WAP installation.
• Containment installation knowledge.
• Familiar with Audio Visual, IoT, and wired/wireless networks.
• Minimum 5 GCSEs including Maths and English.
• First Aid certification.
• IPAF or PASMA required.
• PAT testing experience.

Responsibilities

• Provide input during pre-sales and bid stage to help shape proposals.
• Own the production process for client construction and ‘as built’ documentation.
• Adhere to milestones, handover dates and project programmes.
• Coordinate on-site installation teams and liaise with stakeholders.
• Ensure on-site works meet specifications, safety standards and client requirements.
• Prepare cash flow forecasts and project valuations.
• Liaise with finance and commercial teams for timely invoicing.
• Monitor and report financial performance and progress to the business.
• Lead post-tender reviews and lessons learned sessions.
• Maintain high levels of client satisfaction and effective change control.

Skills

Leadership

Communication

Team coordination

Financial tracking

Pre-construction planning

Risk management

Education

ECS Card

PRINCE2

APM

CTPM (Project Management Certification)

SMSTS

First Aid

IPAF

PASMA

PAT testing

Full, clean Driving Licence

Tools

Fluke Testing Software

Job description

LMG has been at the forefront of innovation within the built environment since 1986.

We deliver integrated smart building technology projects and support services which provide sustainable long-term growth and profitability, as well as diverse range of career opportunities; enabling both our people and our clients’ businesses to flourish, whilst setting a new standard for what is possible in the built environment.

As experts in smart building technology, we want to inspire new ways of thinking, deliver excellence and establish new models for doing business – with people, partners and customers – built on trust and shared values, rather than transactional relationships.

Alongside actively working to support the raising of standards in training and professional qualifications, we invest heavily in the development of our people. We give them access to continuous learning opportunities, leading to the freedom of working autonomously and making their own informed decisions, whilst benefiting from a supportive and collaborative working environment.

Job Summary

Based within our Design and Build Team, the Project Manager is responsible for overseeing the full lifecycle of projects, from bid stage through to handover. This role involves managing the design, procurement, on-site installation, commissioning, support, and maintenance of specialist smart building technologies across a portfolio of well-established client sites.

A proven track record in managing systems projects is essential. LMG delivers a range of smart technologies, including Security Systems, Passive and Active Network Solutions, Audio-Visual, IoT, and Wired, Wireless & Mobile Networks.

The Project Manager holds full P&L responsibility, ensuring projects are delivered on time and within budget through effective planning and progress management. Strong communication skills, both written and verbal, are critical, enabling team motivation and fostering trust with clients, subcontractors, trade contractors, and design partners.

Leadership is key, with responsibilities spanning design, installation, testing and commissioning, as well as managing the commercial and contractual aspects of each project. Coordinating on-site installation teams and liaising with other site personnel ensures smooth and efficient delivery, while all necessary project documentation is managed effectively.

LMG fosters a culture of innovation and continuous improvement. As such, the role includes facilitating lessons learned sessions, allowing the organisation to evolve with each project and build on both successes and challenges.

A strong focus on customer service is essential, achieved by accurately interpreting and fulfilling client needs with diligence and professionalism. A commitment to the health and safety of all personnel, both within the organisation and externally, is fundamental to this role.

Key Tasks and Responsibilities

Pre-sales and Bid Stage:

• Support Pre-sales with operational guidance during the tender and bid process.
• Provide input during bid sign off for all proposals involving your projects.
• Respond to requests for input on resource planning, programme requirements & the costing of prelims.

Pre-Commencement:

• Agree the project methodology at project initiation stage, ensuring that the project RACI matrix is complete and understood.
• Engage with LMG’s project teams to ensure all technical resources are aligned with project requirements and timescales.
• Manage all pre-construction documentation, materials, and workforce requests
• Produce, monitor, and manage project programmes.
• Take responsibility for and manage the design development process ensuring any gaps between our tendered deliverables, contractual obligations and the employers/customer requirements are identified and managed.
• Define key milestones, Procurement Schedules, Cash flows and application timetable.
• Ensure that integrated programmes are created and issued to the main contractor at the earliest opportunity, identifying the critical path and all interdependencies.

Project Delivery:

• Own the production process for client construction and ‘as built’ documentation.
• Adhere to key milestones, sectional completion, and handover dates.
• Work with the Operations team to manage the resource requirements on site.
• Plan and implement works within client or main contractor specifications or statutory regulations.
• Liaise with LMG technical specialists for security, LAN and AV works.
• Ensure the quality and completion of O&M manuals and associated project documentation.
• Undertake detailed onsite quality inspections on installed works and document accordingly.
• Prepare cash flow forecasts and valuations.
• Ensure timely and accurate issuance of invoices/applications by liaising closely with LMG finance and commercial teams.
• Monitor and report financial performance back to the business on a monthly basis, ensuring that your package exceeds financial expectations.
• Prepare for and attend the monthly Financial Review meetings.

Client Relation and Third-Party Management:

• Deal with client requests professionally and in a timely manner.
• Obtain feedback to ensure client satisfaction, understanding when it is appropriate to push clients to consider difficult issues.
• Act as the point of escalation during a project, responsible for managing client relationships.
• Act as a representative of LMG when attending client meetings and presentations, answering queries and questions that may arise throughout the project lifecycle.
• Recognise when client expectations require new approaches and takes the necessary steps to meet new standards.
• Manage Authorised Partners (sub-contractors) and allocated technical services staff with clear definitions of engagement on each project.
• Work with the Operations team to increase the pool of subcontractor resources where required throughout the project.

Project Close and Handover:

• Take responsibility for project handover training requirements, informing relevant parties of the necessary certifications and qualifications.
• Prepare high quality handover documentation to ensure a smooth handover to Day 2 support teams.
• Report any Incidents, Accidents, Near Misses & any other issues with Health and Safety in line with both LMG and client instructions.
• Provide a formal process for the recorded issue and replacement of personal protective equipment (specific to the identified risks posed), and in-line with any specific client requirements.
• Facilitate and enforce the effective management of the health, safety and welfare and Occupational Health of all team members within the project, communicating the required procedures specific to the area of work, including evacuation and first aid.
• Engender a culture of safe working practices, encouraging all team members to proactively engage with Health and Safety procedures at all times.
• Enforce the effective management of on-site materials, ensuring that processes are in place so that they are stored correctly, do not pose a hazard, and all waste materials are disposed as per the site regulations.

Qualifications & Requirements

• ECS Card
• PRINCE2, APM, CTPM (Project Management Certification)
• SMSTS
• Full, clean Driving Licence.
• Fluke or similar Testing software (Linkware)
• Experience managing patching / WAP installation.
• Experience installing mainstream copper and fibre ICT cabling systems.
• Familiar with containment installation, different types, environments, and uses.
• Awareness of Audio Visual, Electronic Security, IoT, and Wired & Wireless Network architecture.
• Minimum 5 A*-C GCSE's, including Maths and English.
• First Aid
• IPAF or PASMA.
• PAT testing

What We Do For You

At LMG, we work hard to ensure our people aren’t stifled by convention and bureaucracy. We encourage innovation, ownership, and creative problem-solving in everything we do.

We want you to achieve your ambitions, because when you succeed, we succeed. Our support framework empowers you to deliver excellence, grow your technical capability, and develop your career within a forward-thinking Smart Building environment.

Our Values

• Take Ownership & Responsibility – We find creative solutions and see problems through to completion.
• Be Curious – We challenge convention and embrace new technologies and ideas.
• Do the Right Thing – We act ethically, transparently, and sustainably.
• Do a Great Job – We focus on quality outcomes, operational excellence, and continuous improvement.

Competitive Benefits Package

We’re dedicated to offering flexible benefits that support our people across all aspects of their lives and we’re delighted to offer a range of benefits to support our employees’ physical, emotional and financial wellbeing.

• Annual Leave - 23 days annual leave plus bank holidays (with the option to buy/sell additional leave)
• Health and Wellbeing - Group Income Protection and Life Assurance schemes, as well as access to a Digital Health and Wellbeing platform including Employee Assistance Programme, Remote GP and Mental Health Support.
• Health Cash Plan – Claim back money towards the costs of everyday healthcare.
• Flexible Benefits – Access to our bespoke platform containing a range of benefits, such as shopping discounts, discounted gym memberships and health screenings.
• Family Friendly Policies - Enhanced financial support for families with generous parental pay benefits.
• Corporate Volunteering – Opportunity to participate and contribute to our annual corporate volunteering goal, typically over 1,000 hours across the business.
• Bank Holiday Exchange – The option to exchange an existing UK bank holiday for any other religious holiday.
• Long Service Awards - Recognising the commitment and hard work of our longstanding team members through financial reward.
• Flexible Working - Where possible, flexible hybrid working arrangements across LMG's dedicated office spaces and client sites.
• Development & Recognition - Comprehensive training, mentoring, and a pay structure with performance-linked progression.