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Our client has been a support system for key infrastructure, ensuring smooth operations behind the scenes. They install, maintain, and future-proof their partners’ systems with unmatched reliability, delivering durable solutions, constantly innovating to optimise fuel and energy operations for maximum efficiency.
PROJECT MANAGER
Location: WFH and/or Burnley
Travel Required: Occasional
Role and Responsibilities
Responsible for the safe delivery of projects relevant to the area of expertise.
Quoting
- Responsible for working with the relevant sales rep or Commercial Manager and accurately compiling quotes on the system ensuring that:
- Maximising the required gross margins
- Client data is correct
- Contacts are correct
- Customer purchase orders are received and inputted
- Items are priced as per the up-to-date system price list (ask for help on non-line item prices)
- New customer and credit checking procedures are followed
- Recording accurately all notes, comments, emails, attachments, and complaints in CRM
Project Management
- Responsible for the safe delivery of projects within key sectors and areas of expertise
- Create and deliver project work plans and revise as appropriate to meet changing needs and requirements, working with the sales, finance, and operations team
- Identify resources and assign responsibilities
- Manage day-to-day operational aspects of the project(s)
- Ensure project documents are complete, current, and appropriately stored
- Work with customers and suppliers to define and document questions, liaise with the business, as well as other stakeholders
- Submit project status reports to stakeholders; anticipate and react to changes
- Ensure all aspects of Health and Safety are factored in
- Update Projects on CRM constantly
- Maximise the required gross margins when planning projects ensuring cost control is maintained throughout, and purchase orders are correctly raised to cover additional works
- Negotiate with suppliers to ensure that the best value quotes are obtained
Site Customer Visits
- Conduct site visits as and when required and report on their progress
- Ensure that milestone reviews and payments are completed and followed up
- Ensure that meetings with clients are conducted in the most efficient ways possible (face-to-face, digital, telephone)
Customer Contact
- Maintain a healthy relationship with current clients to ensure future opportunities are explored
- Actively seek new potential customers and cross-sell products and services
- Report all activity in the company CRM
Qualifications and Education Requirements
- IT Literate