Project Manager

Spectrum IT Recruitment; Bedford; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

Spectrum IT Recruitment in Bedford seeks an experienced Project Manager to deliver products, applications, and services to end users, translating technical information for customers. The role offers predominately remote work with one day in the office per week.

You will manage multiple projects across teams, drive schedules, and ensure high customer satisfaction, with duties spanning budgets, risks, and stakeholder communication. A hands-on PM with strong organisational skills is ideal.

Qualifications

• Experience working in a customer-facing SAAS environment.
• Proven ability to manage multiple projects simultaneously.
• Strong organisational, administrative, and prioritisation skills.
• Ability to resolve or escalate issues as needed.

Responsibilities

• Deliver products, applications, and services to achieve high levels of customer satisfaction.
• Work cross-functionally to support customer engagement and the expansion of products and services.
• Liaise with internal departments to ensure project mandates are clearly understood, agreed, and delivered to schedule.
• Manage project risks, issues, assumptions, constraints, and dependencies throughout the project lifecycle.
• Facilitate and lead project meetings, ensuring accurate minutes are produced and distributed.
• Manage project budgets.

Skills

SAAS customer-facing

Multitask management

Organizational skills

Self-motivated

Flexible

Education

ICT degree or equivalent

Job description

Looking for a hands on and experienced Project Manager who thrives in a fast-paced, customer-focused environment and enjoys working across multiple teams to deliver high-quality outcomes. Our client is a market leader in customer experience technology and this role offers strong career development, predominately remote working with 1 day per week in the office and the chance to work with some of the most innovative tools in the industry.

Project Manager

Bedford (one day a month on site/as and when needed)

£50,000 to £55,000 per annum (doe)

In this role, you will be responsible for delivering products, applications, and services to end users as well as to translate technical information back to customers.

Key Responsibilities

• Deliver products, applications, and services to achieve high levels of customer satisfaction
• Work cross-functionally to support customer engagement and the expansion of products and services
• Liaise with internal departments to ensure project mandates are clearly understood, agreed, and delivered to schedule
• Manage project risks, issues, assumptions, constraints, and dependencies throughout the project lifecycle
• Facilitate and lead project meetings, ensuring accurate minutes are produced and distributed
• Manage project budgets

Skills and Experience

Essential

• Experience working in a customer-facing SAAS environment
• Proven ability to manage multiple projects simultaneously
• Strong organisational, administrative, and prioritisation skills
• Ability to resolve or escal…? Self-motivated, flexible, and able to work with minimal supervision

Desirable

• ICT or related degree, IT Apprenticeship, or relevant industry experience
• PRINCE2 Practitioner or PMP qualification
• Scrum Master qualification
• Agile and/or Scrum delivery experience
• Experience delivering IT application and/or telecommunications solutions within Public Sector and Corporate environments

Special Conditions

• Full driving licence and access to a vehicle
• Flexibility to work away from home, occasionally at short notice
• Occasional travel to other offices
• Successful completion of pre-employment screening and NPPV3 screening