Project Management Principal Specialist

Amadeus; Greater London; Sur place; GBP 85 000 - 110 000; Plein temps

Résumé du poste

Amadeus is seeking a Project Management Principal Specialist in Greater London to lead medium-sized deployment projects for airports and airline customers. You will manage the full project lifecycle from planning and kick-off to deployment, testing, go-live, and closure, acting as the primary point of contact for customers and stakeholders.

You will coordinate product, engineering, deployment and support teams in an international setting, ensuring alignment on scope, timelines and budgets while

Qualifications

• Experience managing software/deployment projects across technology, infrastructure or airport domains.
• Experience leading cross-functional and geographically distributed teams.
• Direct customer interaction in implementation/delivery environments.
• Strong communication, organization and problem-solving skills.
• Ability to operate in international and fast-paced settings.

Responsabilités

• Lead end-to-end deployment projects for AirOps solutions across airports and airline customers.
• Define project scope, objectives, deliverables and implementation plans with customers and internal teams.
• Manage project execution through planning, deployment, testing, go-live and closure.
• Coordinate cross-functional teams including Product Management, Engineering, Solution Design, Deployment, Support and Customer Success.
• Monitor progress, risks and dependencies; implement mitigation plans where needed.
• Manage customer communications and governance activities including reviews and escalations.
• Ensure deployment readiness, testing, operational handover and successful go-live.
• Drive issue resolution by coordinating stakeholders and decision-making processes.
• Ensure compliance with Amadeus project management standards and governance.

Connaissances

Project management

Stakeholder management

Cross-functional leadership

International teams

Customer engagement

Formation

PMP

PRINCE2

Agile certification

Description du poste

Job Title

Project Management Principal Specialist

As a Project Manager within the AirOps, you will be responsible for leading medium-sized implementation and deployment projects across airports and airline customers. You will oversee all project phases, from planning and kick-off through deployment, testing, go-live, and project closure.

You will act as the primary point of contact for customers and key stakeholders, ensuring alignment on project scope, timelines, risks, and expected outcomes. Success in this role requires strong project management capabilities, stakeholder management skills, and the ability to coordinate multidisciplinary teams in an international environment.

Key Responsibilities

• Lead end-to-end deployment projects for AirOps solutions, including:Self-Service Kiosks Self-Service Bag Drop ACUS (Airport Common Use Systems) Self Border Gates Self Boarding Gates
• Define project scope, objectives, deliverables, and implementation plans in collaboration with customers and internal stakeholders.
• Manage project execution throughout the entire project lifecycle, ensuring delivery against agreed timelines, budgets, and quality targets.
• Coordinate cross-functional teams including Product Management, Engineering, Solution Design, Deployment, Support, and Customer Success teams.
• Monitor project progress, identify risks and dependencies, and implement mitigation plans when required.
• Manage customer communications and governance activities, including project reviews, steering committees, status reporting, and escalations.
• Ensure deployment readiness, testing activities, operational handover, and successful go-live execution.
• Drive issue resolution by coordinating internal and external stakeholders and facilitating decision-making processes.
• Ensure compliance with Amadeus project management standards, methodologies, and governance processes.
• Contribute to continuous improvement initiatives by sharing best practices and lessons learned across deployment projects.

Required Profile

• Proven experience managing software, technology, infrastructure, or airport-related deployment projects.
• Project management skills with experience leading cross-functional and geographically distributed teams.
• Experience working directly with customers in implementation or delivery environments.
• Ability to manage multiple stakeholders and navigate complex project environments.Communication, organizational, and problem-solving skills.
• Comfortable working in an international and fast-paced environment.
• PMP, PRINCE2, Agile, or equivalent project management certification is a plus.

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, andas a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer and committed to an accessible recruitment process. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation,age, beliefs, disability or any other characteristics protected by law.