Project Management Office Lead (PMO) | London, UK

JPMorgan Chase & Co.; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Project Management Office Lead in London to drive innovative solutions within the Accelerator Program. The role involves managing project processes, stakeholder communication, and leading teams in a fast-paced fintech environment. Ideal candidates will have a strong background in technology project management and agile methodologies, along with a passion for problem-solving and collaboration.

Qualifications

• Proven experience in technology project and program management.
• Hands-on software development experience.
• Practiced in agile and lean methodologies.

Responsibilities

• Design, implement, and manage project governance processes.
• Own and operate project management processes.
• Communicate with senior stakeholders across various teams.

Skills

Project Management

Stakeholder Communication

Agile Methodologies

Analytical Mindset

Team Leadership

Tools

JIRA

Confluence

Microsoft Office

GitHub

SharePoint

Job description

Project Management Office Lead (PMO)

JPMorgan Chase & Co. London, United Kingdom

Job Description

Out of the successful launch of Chase in 2021, we're a new team with a new mission. We're creating products that solve real-world problems and put customers at the centre— all in an environment that nurtures skills and helps you realize your potential. Our team is key to our success. We're people-first, valuing collaboration, curiosity, and commitment.

As a Project Management Office Lead at JPMorgan Chase within the Accelerator Program, you are central to this venture, focused on transforming innovative ideas into tangible customer solutions. You possess a curious mindset, thrive in collaborative squads, and are passionate about new technology. You are solution-oriented, commercially savvy, and have a strong interest in fintech. You enjoy working in tribes and squads dedicated to specific products and projects, with opportunities to move between them based on your strengths and interests.

We value diversity of thought, experience, and background, believing it makes our team stronger. Bringing together different perspectives allows us to better serve our communities and make a significant impact.

Job Responsibilities

• Design, implement, and manage organizational project and governance processes across all teams.
• Own and operate project management processes, ensuring delivery discipline.
• Develop and maintain the program roadmap, ensuring consistency and clear governance.
• Manage program reporting, risks, and blockers resolution.
• Communicate with senior stakeholders across product, technology, operations, and compliance to align delivery efforts.
• Facilitate organizational ceremonies such as planning sessions, demos, and knowledge-sharing meetings.
• Coordinate business updates, set agendas, collate materials, and track action items.
• Act as a trusted advisor to product, technology, and domain leads to maximize business and customer value.

Required Qualifications, Capabilities, and Skills

• Proven experience in technology project and program management, with a track record of delivering digital products in complex environments.
• Hands-on software development experience, familiarity with SDLC, and understanding of technology architecture.
• Experience in building and leading effective teams.
• Practiced in agile and lean methodologies, able to adapt frameworks to project needs.
• Ability to navigate organizational governance efficiently.
• Strong stakeholder communication skills across technical and non-technical audiences.
• Analytical mindset with attention to detail, capable of synthesizing complex data.
• Experience with Atlassian tools (JIRA, Confluence) and Microsoft Suite (GitHub, Office, SharePoint).

Preferred Qualifications, Capabilities, and Skills

• Desire to solve challenging problems and share knowledge.
• Comfort with ambiguity and fast-changing environments.
• High standards for personal and team performance.
• Clarity of thought and effective communication.
• Experience in financial or fintech organizations is advantageous.
• Experience with regulatory processes is a plus.

About Us

J.P. Morgan is a global leader in financial services, committed to building trusted, long-term partnerships. We value diversity and inclusion, and are an equal opportunity employer.

About the Team

Our corporate functions support our core business areas, ensuring operational excellence and risk management through dedicated teams like Control Management.

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