Project Management Lead

11037 Citibank, N.A. United Kingdom; Belfast; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

Citi Belfast is seeking a Project Management Lead to manage large-scale projects within a global financial institution. The role involves utilizing best practices to guide project teams, ensuring effective stakeholder communication, and applying industry insights to deliver results. Ideal candidates will have significant project management experience, including familiarity with financial services and relevant certifications. Enjoy competitive salary and a range of benefits including generous holidays, bonuses, and private medical insurance, all in a hybrid working environment.

Benefits

Generous holiday allowance starting at 27 days plus bank holidays

Discretional annual performance related bonus

Private medical insurance packages

Employee Assistance Program

Pension Plan

Special discounts for employees, family, and friends

Access to learning and development resources

Qualifications

• Several years of project management experience, preferably in mortgage or financial services.
• PMP certification strongly preferred, Six Sigma a plus.
• Knowledge of project metrics and ability to manage individual deadlines and goals.

Responsibilities

• Manage large multi-faceted projects or multiple projects simultaneously.
• Drive business results and organize challenges effectively.
• Track project participant progress against goals proactively.

Skills

Project Management

Stakeholder Management

Communication

Risk Management

Problem Solving

Education

Bachelor’s/University degree

Master’s degree

Tools

MS Project

MS Office

Adobe Acrobat Professional

VISIO

Job description

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Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

The Project Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

What you'll do:

Manages a large multi-faceted project/account/campaign or multiple projects at the same time.

Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.

Organizes new challenges and drive business results.

Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes.

Drives end results of the project as a representative of the business.

Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members.

Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.

Assesses project risk potentials and discover potential problems before they occur.

Applies a proactive approach in routinely tracking the project participant progress against project goals.

Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.

Identifies and where required amends the approach to the context and constraints of each project.

Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.

Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.

Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.

Promotes partner involvement through effectively communicating project status upward and to the Client.

Applies lessons learned from recent projects to future projects.

Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.

Proactively follows escalation and change control processes.

Owns all management reports on a given engagement.

Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we'll need from you:

Several years of project management experience – preferably from a mortgage or financial services environment

PMP certification strongly preferred, Six Sigma a plus.

Ability to develop project plans, manage individual deadlines and goals.

Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.

Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.

Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.

Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.

Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional.

Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Education:

Bachelor’s/University degree, Master’s degree preferred

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

A discretional annual performance related bonus

Private medical insurance packages to suit your personal circumstances

Employee Assistance Program

Pension Plan

Special discounts for employees, family, and friends

Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

------------------------------------------------------

Job Family Group:

Project and Program Management

Are you looking for a career move that will put you at the heart of a global financial institution?

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Role Overview:

The Project Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

What you'll do:

Manages a large multi-faceted project/account/campaign or multiple projects at the same time.

Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.

Organizes new challenges and drive business results.

Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes.

Drives end results of the project as a representative of the business.

Works closely with the Customer, Sales Team, Engineering and Manufacturing to define a project scope and objectives for project members.

Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.

Assesses project risk potentials and discover potential problems before they occur.

Applies a proactive approach in routinely tracking the project participant progress against project goals.

Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.

Identifies and where required amends the approach to the context and constraints of each project.

Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.

Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.

Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.

Promotes partner involvement through effectively communicating project status upward and to the Client.

Applies lessons learned from recent projects to future projects.

Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.

Proactively follows escalation and change control processes.

Owns all management reports on a given engagement.

Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

What we'll need from you:

Several years of project management experience – preferably from a mortgage or financial services environment

PMP certification strongly preferred, Six Sigma a plus.

Ability to develop project plans, manage individual deadlines and goals.

Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.

Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.

Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.

Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.

Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional.

Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Education:

Bachelor’s/University degree, Master’s degree preferred

What we can offer you:

We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

A discretional annual performance related bonus

Private medical insurance packages to suit your personal circumstances

Employee Assistance Program

Pension Plan

Paid Parental Leave

Special discounts for employees, family, and friends

Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Project and Program Management

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Job Family:

Project Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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