Project Lead

CHANEL; London; On-site; GBP 65,000 - 100,000; Full time

Job summary

CHANEL is seeking a Project Manager for its Legal Operations team in London. The candidate will lead key initiatives and collaborate with legal and tech teams to implement innovative solutions that align with the company's vision of operational excellence. This role requires strong project management skills, experience in change management, and an ability to work in a matrix organizational structure.

Qualifications

• 5-8+ years of project management and change management experience.
• Understanding of tech ecosystems and data governance.
• Strong communication, especially in writing.

Responsibilities

• Lead projects supporting the Legal Transformation Roadmap.
• Collaborate with internal teams and external vendors.
• Design and implement change management strategies.

Skills

Project Management

Change Management

Communication

Problem-solving

Influencing

Education

Project Management qualification (e.g. APMP, Prince 2)

Job description

Location: London Headquarters

UK Reports to: Senior Manager - Global Legal Operations (currently vacant)

Contract: Full-time and permanent position

At Chanel, we want people to be able to perform at their best and feel confident in their work. We offer an attractive, welcoming and inclusive workplace in which we strive to nurture personal growth, contributing to collective progress. We value the uniqueness of perspectives, experiences and potentials of each individual and believe that they will increase the effectiveness of our teams. Our core values are excellence, integrity, curiosity generosity, collaboration and delivering best-in-class legal services.

Your role in Legal@Chanel:

You will be part of a dynamic and innovative Legal Operations team in the Global Legal department. The role will work closely with the worldwide Chanel Legal team, the Chanel Tech team, as well as our business partners in other functions and divisions. You will be leading various projects and initiatives, bringing impactful project deliverables and outcomes to support the Legal@Chanel ambitions as well as the Legal Operations roadmap.

What impact and key drivers you can create at Chanel:

• Working closely with other members of the Legal Operations team and the wider Legal team, you will be leading Projects or Workstreams achieving objectives aligned to support the Legal Transformation Roadmap, including:
  
  • Create/Refine project plans in different project stages, including required resources, timelines and anticipate efforts involved to implement the proposed desired process / tool, define scope and project success KPIs
  • In collaboration with internal teams, design use cases and roll out sample user testing (UAT) to check viability of tools and/or software and track and manage internal feedback.
  • Collaborate with external tool/software vendors and internal IT teams on the global implementation of tools and software
  • Manage vendors
  • Design the tracking mechanisms and reporting on the roll-out of the selected approach, both from a Global level perspective, and regionally in collaboration with key contacts, and update stakeholder groups regularly against KPIs
  • Measure outcome by working closely with the Steering Committees and/or Project teams, including IT, Indirect Procurement and other colleagues to ensure that the tool is operational in all jurisdictions and meeting the needs of local practices
• Lead change management in launching campaigns in a matrix organisation including divisions, regions and markets, including but not limited to creating launch materials, communication decks, design and lead education and training sessions for implementation
• Support or lead process improvements and technology adoption in the Global Legal Department
• Collaborate on team-wide projects or events, such as the annual Legal Innovation Day, or to write/edit the Legal Annual Report
• Help build and share Legal Project Management know-how and best practices to the wider legal community

You are energised by:

• Learning about new trends, technologies and innovations and sharing with others
• Team work and building strong and trusting relationships: Interacting with a range of stakeholders in a matrix work environment
• Working in a highly collaborative matrix and international environment : Being able to positively influence the work of the worldwide legal team, interacting with colleagues from different cultures and backgrounds

What you will bring/have:

• 5-8+ years of project Management and change management experience; experience in legal work processes or environments a definite plus
• Understanding of tech eco-systems, data governance and integration of tools
• An industry recognised Project Management qualification (e.g. APMP, Prince 2)
• Strong communication skills, especially excellent writing skills
• Legal background preferred but not required

Other qualities:

• Ability to work on variety of topics in parallel, while being efficient and fast in getting things done
• Capacity to drive change while understanding other perspectives
• Strong team spirit
• Flexible and agile
• Problem-solving and influencing skills
• Results driven and ability to multitask
• Curiosity and customer-orientation

What you would gain from this experience:

• An opportunity experience working within the corporate group of a multi-national and diverse company with a strong brand and heritage in the luxury market sector
• An opportunity to develop your project management skills in the fast-paced with increasing global projects across legal operations, efficiency and also transversal projects across multiple legal expertise
• Being part of a very dynamic and collaborative Legal community worldwide;
• Being embedded in a community that has transformation and learning at its core.

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.