Project & Delivery Manager

CIH International Housing Group; Grimsby; Remote; GBP 54,000; Full time

Job summary

A leading housing association in Lincolnshire seeks a passionate Project & Delivery Manager. This remote role involves leading key change projects to improve customer-centric repairs services while fostering team collaboration and embedding new processes within the organization.

Benefits

Employee wellbeing package worth up to £1200 annually

Great family leave and maternity policies

Cycle-to-Work Initiative

Family-friendly agile working policy

Discounted shopping vouchers

Opportunities to learn new skills through training

Salary sacrifice pension scheme

24 holiday days a year plus bank holidays

Mental Health First Aiders across the business

Qualifications

• Proven track record in delivering projects within people-focused organisations.
• Experience in applying Agile or Lean methodologies.
• Skilled in using project delivery tools like RAID logs and project plans.

Responsibilities

• Coordinate key repairs change projects within a transformation programme.
• Create structured project plans with milestones and risk assessments.
• Monitor project performance and implement strategies to keep projects on track.

Skills

Stakeholder engagement

Agile methodologies

Change management

Project management frameworks

Continuous improvement

Education

Agile Project Management qualification

Tools

JIRA

Miro

Job description

Are you passionate about driving meaningful change and delivering projects that make a real difference to the lives of Lincolnshire residents?

Can you lead complex projects with confidence, clarity, and a customer-first mindset?

We have a fantastic new opportunity for an experienced Project & Delivery Manager to join our People and Change Team

Location: Remote worker (Lincolnshire Based)

Salary: £53,919

As our Project & Delivery Manager you’ll lead and coordinate key repairs change projects, within LHP’s 2-year ‘Everyday Better’ transformation programme, ensuring change is delivered effectively and that customers can feel the real benefits of a customer centric repairs service.

This role will work closely with the Repairs Director, reflecting a strategic partnership focused on alignment with operational priorities. While core accountability remains within the change team, this connection ensures close collaboration and oversight to support joined-up delivery and the delivery of tangible service improvements.

What is Lincolnshire Housing Partnership like to work for?

We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.

Colleagues often say “the people” are the best thing about working at LHP - and that sense of togetherness is real. But we also know there are cultural gaps to address, as highlighted by a recent extensive audit. We’re ready to address those challenges with honesty and commitment, and this role is crucial in helping us build the culture our colleagues deserve, and our customers expect

Check out our Youtube channel to hear some stories of what it's like to work here!

• As an LHP Colleague, you’ll also receive some great benefits:
• An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health
• Great family leave and maternity policies enhancing colleague well-being and retention
• A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness
• A family friendly agile working policy
• Discounted shopping vouchers through Westfield Health
• Opportunities to learn new skills and knowledge through our fantastic training programme
• A superb employer salary sacrifices pension scheme with up to 12% paid by LHP
• 24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service
• The ability to earn additional holiday days through full attendance
• Mental Health First Aiders across the business, let’s be there for each other!

What will a typical week be as Project & Delivery Manager?

Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow. For those who thrive in complexity and care about meaningful, values-led work, it’s an opportunity to be part of something that matters.

This is an exciting opportunity, as this is a brand-new role within LHP. We’d expect the successful person to make this role their own.

Your weekly tasks could include:

• Capture insights from each project to inform future initiatives and improve delivery practices.
• Work with the Director of Repairs to clearly outline the project aims to achieve, including deliverables, timelines, and success criteria.
• Create structured plans that include milestones, resource allocation, risk assessments, and communication strategies.
• Coordinate efforts across departments, ensuring everyone understands their roles and responsibilities.
• Build trust and maintain regular communication with internal and external stakeholders to ensure alignment and support.
• Monitor project performance, identify potential issues early, and implement mitigation strategies to keep projects on track.
• Help teams transition to new systems or processes by providing training, resources, and ongoing support.
• Work with communications and OD teams to create engaging content that supports change initiatives.
• Design tools and methods to evaluate the effectiveness of changes and report on benefits realised.
• Encourage feedback, celebrate successes, and foster an environment where change is embraced and sustained.
• Bring innovation to our transformation programme from your previous change experience

Please view the attached job description for a full list of responsibilities

What skills, knowledge and experiences are essential as Project & Delivery Manager?

• Hold an Agile Project Management qualification
• Proven track record of successfully delivering projects within people-focused organisations.
• Practical experience applying Agile or Lean methodologies to drive continuous improvement.Solid understanding of the housing sector, including relevant legislation, regulatory requirements, and industry challenges.
• In-depth knowledge of project management frameworks and change management best practices.
• Experience in supporting individuals through change, with a strong focus on embedding sustainable new ways of working.
• Skilled in using project delivery tools such as RAID logs, project plans, and collaborative platforms including Miro and JIRA.
• Highly organised and self-driven, with a proactive, solution-oriented approach to delivery.
• Exceptional communicator with strong stakeholder engagement skills; able to influence, motivate, and build consensus.
• Proficient in evaluating impact and measuring benefits, translating data into meaningful insights and actions.
• Confident in leading both strategic and operational change projects, always focused on delivering customer value.
• Approaches challenges with empathy, professionalism, and integrity, building trust at all organisational levels.

How do I apply?

If you are experienced in Project Management (Agile) and are passionate about making a difference, we strongly encourage you to apply.

Please attach your most up to date CV and a supporting statement (no more than 500 words) detailing why you would be a great candidate for the role.

Interviews will take place in Grimsby on the 25th June 2025.

Finally some key Information

At Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.

It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team [e-mail] for a friendly chat

Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.

To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process

All offers of Employment is subject to a DBS Check and Satisfactory References.