Project Coordinator / Project Manager - Language Translation.

Mission Connect; Birmingham; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Language Translation Project Coordinator to enhance their team during a dynamic growth phase. This role offers the chance to engage in customer service excellence, manage subcontractors, and utilize in-house CRM software. With a focus on strong communication and meticulous attention to detail, you will thrive in a fast-paced environment. Opportunities for career progression and training are available, making this an exciting opportunity for those passionate about language and project management. Join a supportive team and contribute to delivering exceptional service!

Benefits

Career Progression Opportunities

Company-supported Training

Performance-related Bonuses

Qualifications

• Degree in Translation or relevant project management experience.
• Strong organisational skills and ability to manage time effectively.

Responsibilities

• Provide excellent customer service to clients and subcontractors.
• Manage and process customer orders and subcontractors.
• Handle complaints and ensure client satisfaction.

Skills

Organisation

Communication

Customer Service

Attention to Detail

Education

Degree in Translation

Tools

CRM Software

Job description

Mission Translate is looking for Language Translation Project Coordinator / Project Manager to join our growing team during an exciting period for the company.

On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses.

If you have a degree in Translation or work experience as a Project Manager in LSP, you are the best fit for this role.

The Responsibilities Of The Role Include

• Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
• Customer support and complaints handling
• Management and processing of customer orders
• Sourcing and management of subcontractors
• Using in-house CRM software
• Undertaking videoconferencing sessions
• Data entry
• Filing
• Diary management
• Excellent organisation and timekeeping
• Strong communication, both written and oral
• A positive and friendly approach to customers
• A commitment to delivering excellent customer services
• The ability to work under time pressure and meet deadlines
• Meticulous attention to detail
  
  

Required Skills/attributes Include

• Excellent organisation and timekeeping
• Strong communication, both written and oral
• A positive and friendly approach to customers
• A commitment to delivering excellent customer services
• The ability to work under time pressure and meet deadlines
• Meticulous attention to detail