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Project Coordinator / Project Manager - Language Translation.
eSense Translations
Birmingham
On-site
GBP 25,000 - 45,000
Full time
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Job summary
An exciting opportunity awaits as a Language Translation Project Coordinator/Manager at a forward-thinking company. This role involves delivering exceptional customer service, managing orders, and overseeing subcontractors. With excellent career progression opportunities, supported training, and performance-related bonuses, this position is perfect for someone with a degree in Translation or relevant project management experience. If you thrive in a dynamic environment and have strong organizational and communication skills, this role could be your next career move!
Benefits
Qualifications
- Degree in Translation or relevant project management experience required.
- Strong communication and customer service skills are essential.
Responsibilities
- Provide excellent customer service to clients and subcontractors.
- Manage customer orders and subcontractor sourcing effectively.
Skills
Education
Tools
Job description
Mission Translate is looking for a Language Translation Project Coordinator / Project Manager to join our growing team during an exciting period for the company.
On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses.
If you have a degree in Translation or work experience as a Project Manager in LSP, you are the best fit for this role.
The responsibilities of the role include:
- Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
- Customer support and complaints handling
- Management and processing of customer orders
- Sourcing and management of subcontractors
- Using in-house CRM software
- Undertaking videoconferencing sessions
- Data entry
- Filing
- Diary management
- Excellent organisation and timekeeping
- Strong communication, both written and oral
- A positive and friendly approach to customers
- A commitment to delivering excellent customer services
- The ability to work under time pressure and meet deadlines
- Meticulous attention to detail
Required skills/attributes include:
- Excellent organisation and timekeeping
- Strong communication, both written and oral
- A positive and friendly approach to customers
- A commitment to delivering excellent customer services
- The ability to work under time pressure and meet deadlines
- Meticulous attention to detail
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