Project Coordinator - Corby, Northamptonshire, United Kingdom, Northamptonshire, NN175JT

ZipRecruiter; Corby; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in sustainable paper and packaging is looking for a Project Coordinator in Corby. The ideal candidate will manage POS Display projects, ensuring customer satisfaction through exceptional service, collaboration, and effective communication, while fostering a dynamic and sustainable work environment.

Benefits

Flexible Work Hours

Career Growth Opportunities

Competitive Benefits including annual leave and pension

Qualifications

• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Capable of managing multiple projects under demanding deadlines.

Responsibilities

• Manage POS Display projects from inquiry to delivery, ensuring accurate sales orders.
• Provide high-level customer service support to customers and Account Managers.

Skills

Attention to Detail

Communication Skills

Problem-Solving Ability

Team Player

Education

Minimum A-level education

Tools

Microsoft Office Suite

Job description

Job Description

Project Coordinator - Corby, Northamptonshire, United Kingdom, NN17 5JT

Join Our Team at Smurfit Westrock!

Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we’re committed to sustainability, employee well-being, and personal development.

About Us

We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers.

We support our team members to reach their full potential in an inclusive environment that values diversity.

The Role

Location: Office-based role, Corby

Working Hours: 37.25 hours per week, Monday to Friday (flexible to meet customer and manufacturing demands)

We are committed to delivering exceptional service and building lasting relationships with our customers. We’re looking for a dynamic and customer-focused POS Display Project Coordinator to help manage projects from concept to delivery while working collaboratively with internal teams and customers. If you’re passionate about problem-solving, delivering high-quality results, and working in a fast-paced environment, this role could be your next career step!

The Purpose of the Role

• Lead project coordination by receiving and managing POS Display project requirements from customers.
• Guide projects from concept approval to final delivery, ensuring deadlines and customer expectations are met.
• Handle all customer queries, ensuring information is collated, problems are resolved, and customers feel supported throughout their journey.
• Work closely with departments such as Production, Design, Studio, and Finance to meet customer needs and deadlines.
• Maintain quality standards, promote a customer-focused approach, and gather feedback for continuous improvement.
• Engage in Health and Safety processes to ensure a safe and productive work environment.

Key Responsibilities

• Provide high-level customer service support to customers and Account Managers.
• Manage POS Display projects from inquiry to delivery, ensuring accurate sales orders and effective communication.
• Collaborate with the production team to manage lead times and project details.
• Create detailed design briefs for the Design & Colours Teams, ensuring customer requirements are understood and met.
• Build strong relationships with customers, ensuring their needs are met with excellent service.
• Support the Sales Team to expand the company’s presence in existing and new markets.

What You’ll Bring

• Attention to Detail: Pride in ensuring project details are accurate and deadlines are met.
• Communication Skills: Excellent in handling customer inquiries and conveying information effectively.
• Problem-Solving Ability: Calm under pressure, able to prioritize and manage multiple projects.
• Team Player: Able to collaborate and take initiative when required.
• Experience and Skills: Ability to thrive in a customer-facing role with demanding deadlines; Proficiency in Microsoft Office Suite (Excel, Word, Outlook); Strong numeracy skills and a solid work ethic.

Qualifications

Minimum A-level education.

Why You’ll Love Working with Us

• Dynamic Work Environment: Every day presents new challenges with tangible impacts.
• Career Growth: Opportunities for training and professional development.
• Supportive Culture: Built on respect, integrity, and authenticity, welcoming applications from all backgrounds.
• Flexible Work Hours: Standard hours are 37.25 per week, with flexibility to meet needs.
• Competitive Benefits: Including annual leave, pension, Cycle to Work scheme, and more.

Ready to make an impact? Apply today and help us build a sustainable future together.

Note: Smurfit Westrock reserves the right to only shortlist candidates who meet both the essential and desirable criteria. We are an equal opportunities employer and welcome applications from all qualified persons regardless of background.