Project Coordinator

Instagroup Ltd; Wokingham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading energy efficiency solutions provider in the UK is looking for a Project Coordinator to support project planning and execution. This role involves customer interaction, managing project documentation, and ensuring compliance with grant schemes. The ideal candidate should excel in communication, time management, and have strong attention to detail. The position offers a competitive salary and benefits.

Benefits

Competitive salary up to £28,000.00 per annum

12% annual performance bonus

Up to 6% pension contribution

25 days leave plus bank holidays

£600 annual personal development budget

Qualifications

• Strong attention to detail with the ability to manage multiple tasks.
• Excellent time management and organisational skills.
• Confident and friendly communication skills in written and verbal form.

Responsibilities

• Act as the first point of contact for potential customers.
• Schedule surveys and coordinate appointments with customers.
• Ensure accurate documentation and compliance with grant requirements.

Skills

Attention to detail

Time management

Problem-solving

Communication skills

Customer service

IT skills

Tools

Microsoft Excel

Job description

What we do:

At InstaGroup, we are nationally recognised for our experience, technical knowledge, and expertise as leading installers of energy efficiency and renewables solutions for our customers.

Our purpose is to deliver innovative and cost-effective solutions to save energy, improve buildings, lower domestic bills, and cut carbon emissions, giving our customers peace of mind.

Established in 1980, InstaGroup has developed a vast product stack and services including Flooring, Insulation, Solar Energy, and Heating Solutions.

We are committed to sustainability, with over 80% of the material we use being recycled or from sustainable sources.

Our Mission:

At InstaGroup, we are motivated by a clear mission: to transform the energy sector by delivering innovative, sustainable solutions that surpass our customers' expectations.

Through our steadfast commitment to excellence, integrity, and environmental responsibility, we aspire to lead the field in energy advancement while positively influencing the world around us.

With each project, product, and partnership, we endeavour to forge a brighter, more sustainable future for generations to come

We are looking for a highly organised, customer-focused and detail orientated Project Coordinator to join our growing team to assist in the planning, execution and completion of projects. In this varied and rewarding role, you’ll play a key part in supporting our Teams by providing excellent customer service, preparing quotes, coordinating installations, and managing project-related administration. You will also be involved in managing jobs under the current government grant scheme, ensuring compliance, timely progress, and a smooth customer experience from enquiry to completion.

This is a fantastic opportunity for someone passionate about renewable energy, energy efficiency, and sustainability- someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering exceptional results.

Key Responsibilities:

• Act as the first point of contact for potential customers.
• Schedule surveys and coordinate appointments with customers
• Follow up on quotations and actively support the sales process.
• Process customer deposits and manage the installation booking process.
• Prepare and issue comprehensive handover packs, including all required documentation.
• Upload internal platforms such as NAV and PAS.
• Maintain regular contact with customers to confirm completed works and ensure satisfaction.
• Assist in the administration and management of projects under the current government grant scheme.
• Ensure accurate documentation, compliance with grant requirements, and timely progression of funded projects
• Organise and participate in stakeholder meetings
• Support project teams with administrative tasks such as tracking deliverables and updating project management tools
• Collaborate with cross-functional teams to ensure project alignment and success
• Ensure project deadlines are met and escalate risks or delays to project managers
• Monitor project progress and handle any issues that arise

Skills and Experience Required:

• Strong attention to detail with the ability to manage multiple tasks and deadlines.
• Excellent time management, organisational, and problem-solving skills.
• Confident and friendly communication skills – both written and verbal.
• A proactive approach to customer service
• Ability to work independently as well as collaboratively within a fast pace team.
• Competent IT skills, including Microsoft Excel, document and report preparation
• Team collaboration and coordination

Desirables but not essential

• Previous experience or passion for renewable energy
• Previous experience in grant-funded schemes (such as ECO4)
• Familiarity with project management methodologies (e.g., Waterfall, Agile, Scrum)
• Technically minded

Why Join Us

• Be part of a company making a positive impact on people’s homes and the planet.
• Work within a friendly, supportive team environment.
• Gain valuable experience in a growing sector with real long-term career potential.
• Ongoing training and professional development opportunities.

What We Offer:

• Competitive salary up to £28,000.00 per annum
• 12% annual performance bonus
• Up to 6% pension contribution
• 25 days leave, plus bank holidays (increasing to 28 days after 5 years' service)
• £600 annual personal development budget
• Regular staff events
• Referral scheme – earn up to £500 for each successfully recommended employee
• Laptop

Equal Opportunity Statement:

At InstaGroup, we are dedicated to fostering an inclusive workplace culture that values diversity in all its forms. We believe that every individual brings unique perspectives, experiences, and talents to our team, and we are committed to creating an environment where everyone feels respected, supported, and empowered to thrive. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. We encourage individuals from all backgrounds to apply for opportunities at InstaGroup.