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Project Coordinator

Omega Signs Ltd

West Yorkshire, Leeds

On-site

GBP 25,000 - 35,000

Full time

12 days ago

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Job summary

An established industry player is seeking a dynamic Project Coordinator to join their Retail team. This role involves managing national accounts for blue-chip retailers, ensuring projects are delivered efficiently and profitably. You'll be the key point of contact for customers, coordinating with subcontractors and internal teams to meet project requirements. With a focus on exceptional customer service, you'll thrive in a fast-paced environment, contributing to the company's reputation as a preferred supplier. This is a fantastic opportunity to build a career in a progressive organization that values teamwork and innovation.

Benefits

20 days annual holiday
Contributory Company pension scheme
Bank Holidays
Additional holiday after 2 years

Qualifications

  • Experience in project coordination and customer service is essential.
  • Strong communication skills and ability to work in a team.

Responsibilities

  • Act as a key point of contact for customers and manage their requirements.
  • Coordinate activities with subcontractors and in-house production.

Skills

Customer Service
Project Coordination
Communication Skills
Problem Solving

Education

Relevant Degree or Equivalent Experience

Tools

ERP System

Job description

Omega Signs is a major player within a dynamic and high-profile industry. As a result of sustained growth, the company now needs to recruit an additional team member. You'll be a smart, self-motivated and enthusiastic individual, looking to build a career with a progressive organisation.


We require a Project Coordinator to join our fast-paced Retail team. You will be working on National accounts for our blue-chip retailers.


Main responsibilities for this role include:
  1. To be a key point of customer contact and through regular contact identify their requirements.
  2. To maintain regular contact with Customers and other external contractors to keep up to date on project plans.
  3. To process customer orders by coordinating the activities of sub-contractors, Omega in-house production, and installation.
  4. To work with the Project Manager to ensure that each contract is run profitably and efficiently.
  5. To occasionally attend client meetings to discuss requirements and conduct surveys as required to assist project managers with site-based matters.
  6. Ensure the completed orders are processed through the ERP system and invoiced correctly in a timely and accurate manner.
  7. Monitor and report on your involvement in each Customer's activity via the activity log and ensure the information is readily available to senior personnel.
  8. To constantly review the services undertaken for a client and ensure the company has the ability to fulfil.
  9. To monitor ERP searches and KPIs to ensure projects are delivered in an accurate and timely manner.
  10. To ensure your work is compliant with all Company Operational Policies (including Health & Safety and ERP System requirements).
  11. To work with other team Project Coordinators to provide guidance and direction and assist Project Managers to ensure efficient delivery of projects.
  12. To assist Project Managers and Senior Project Managers in delivering an unrivalled service to the customer to ensure the company remains the preferred supplier.
  13. To communicate positively and constructively with other department teams for the benefit of both the Company and the Client.
  14. Other duties as directed by Management.
  15. You will be an enthusiastic self-starter who thrives on being part of a team to deliver unrivalled customer service.

We are offering an attractive competitive salary package, based on experience, with 20 days annual holiday + Bank Holidays (rising to 25 after 2 full years' employment) and a contributory Company pension scheme.

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