Project Coordinator

JR United Kingdom; Warwick; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading trade merchant in Warwick is seeking a Customer Solution Coordinator to support customer sales and manage various solutions. This full-time role offers hybrid working and requires proficiency in Microsoft Excel, attention to detail, and excellent customer service skills. The ideal candidate will be responsible for onboarding customers and understanding their requirements effectively.

Benefits

Annual leave increasing with service

Generous pension scheme

Potential to earn bonuses

Enhanced maternity/adoption leave

Access to discounts on high street

Free access to healthcare

Cycle to Work scheme

Qualifications

• Confident user of Microsoft Excel including ability to use V-look ups.
• Excellent attention to detail and great organisational skills.
• Plumbing and heating knowledge would be desirable but not essential.
• Ability to build excellent rapport with our customers.

Responsibilities

• Supporting and driving growth of customer sales and margin through effective management of various solutions and projects.
• Onboarding new customers and planning the implementation of the Wolseley Van Stock solutions.
• Understanding the customers requirements and creating product catalogues for them.

Skills

Microsoft Excel proficiency

Attention to detail

Organizational skills

Customer rapport building

Job description

Social network you want to login/join with:

Customer Solution Coordinator – Warwick (CV34 6DY) - Support Centre

So, who are we? We are Wolseley - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Customer Solution Coordinatorbased at our Warwick Support Centre you’ll be responsible for:

Supporting and driving growth of customer sales and margin through effective management of various solutions and projects i.e. Wolseley Van Stock and Waste

Onboarding new customers and planning the implementation of the Wolseley Van Stock solutions, including leading on communication with providers, customers and internal teams including branches

Understanding the customers requirements and creating product catalogues for them to use

This is a full-time permanent role working 40 hours per week Monday to Friday between 8am – 5pm. We offer hybrid working 3 days in the office and 2 days from home.

And here’s what we’d like you to have:

Confident user of Microsoft Excel including ability to use V-look ups

Excellent attention to detail and great organisational skills

Plumbing and heating knowledge would be desirable but not essential

Ability to build excellent rapport with our customers and maintain a consistent level of customer service

We look forward to receiving your application!