Project Coordinator

Grant Engineering (UK) Ltd; Swindon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in sustainable heating is seeking a Project Coordinator to join their Design department. This role involves managing information requests and interacting with installers and customers to ensure project success. A strong attention to detail and excellent communication skills are essential for success in this varied role.

Qualifications

• Experience in a busy and varied role.
• Ability to work independently and as part of a team.
• Willingness to learn new skills.

Responsibilities

• Familiarise with Grant schemes and check for updates.
• Contact scheme administrators and clarify rules.
• Manage requests from external sales and customer inquiries.

Skills

Attention to detail

Communication

Problem solving

Numeracy

Literacy

Job description

The Project Coordinator will work within the Design department, reporting to the Design Manager.

Grant engineering participate in several, government backed schemes in partnership with third party providers, giving homeowners support when installing a sustainable heating system. The role is varied, ranging from dealing with applications from installers, managing information requests from our external sales team and our service providing partners. On occasion you will be required to produce heat loss calculations and quotations as part of these initiatives.

You will work as part of a team of designers and will be required to provide support to the wider team when necessary, covering for holiday and sickness absence.

Main Duties

• Familiarise with Grant schemes and regularly check for updates on government websites
• Study scheme guidelines, official documentation, terms and conditions
• Contacting scheme administrators for clarification on rules, attending webinars or briefings on upcoming changes
• Explaining scheme rules to customers / installers
• Receiving and logging phone and email requests from external sales
• Ensuring each request includes essential details: property size, insulation, window types, usage, etc.
• Prioritising urgent or time sensitive requests.
• Managing expectations on turnaround for reports
  
  

Skills / Experience Required

• Excellent attention to detail
• Ability to work independently and as a team member
• Willingness to learn new skills
• Excellent communication skills
• Excellent numeracy and literacy skills
• Experience on working in busy and varied role
• Ability to keep calm when under pressure
• Good problem solver, self-managed and confident communicator