Project Coordinator

FedPoint; Portsmouth; Hybrid; USD 50,000 - 70,000; Full time

Job summary

A digital benefits marketplace company in Portsmouth is looking for a Project Coordinator who excels in organization and communication. This role supports Senior Project Managers on large-scale programs and independently manages smaller projects. Candidates should have a high school diploma and at least 3 years of customer-facing experience. The position offers a hybrid work schedule, generous time off, and a range of competitive benefits.

Benefits

Generous 401k plan

Bonus opportunities

Paid time off including vacation and sick days

Comprehensive health benefits

Tuition reimbursement

Paid parental leave

Volunteer program

Qualifications

• 3+ years’ experience in a customer-facing role.
• Proficient in Microsoft Office and SharePoint.

Responsibilities

• Keep projects on time, on budget, and on scope.
• Support big initiatives with clear communication.
• Lead smaller projects tracking tasks and timelines.
• Host engaging meetings and keep action items organized.
• Own project documentation in SharePoint.
• Partner with business units and IT to drive results.

Skills

Customer-facing experience

Microsoft Office proficiency

SharePoint proficiency

Project management methodologies

Education

High School diploma or equivalent

Tools

Microsoft Office

SharePoint

Job description

Our goal at FedPoint is to foster an engaging environment for our employees that promotes career growth and supports a work-life balance. From professional development to wellness programs to volunteer opportunities, we have created a culture that puts our employees on a positive pathway to success.

About FedPoint
FedPoint creates and operates digital benefits marketplaces that make it easy forour millions of federal and military customersto understand, select, and use their benefits.A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH.

Our mission
Create and deliver world-class benefits experiences for our customers, clients, and business partners.

Are you ready to level up your career and make real impact behind the scenes of major initiatives? FedPoint is looking for an Project Coordinator who thrives in fast-paced environments, is addicted to organization, and believes in the power of precision and people.

As a key player in our Project Management team, you'll be the right hand to Senior Project Managers on large-scale programs while owning smaller projects from kickoff to close. Think of yourself as the connector, the communicator, the one who makes it all run smooth—even when the stakes are high.

What You'll Do:

• Keep projects on time, on budget, and on scope—like a clockwork wizard
• Support big initiatives with clear communication and top-tier coordination
• Lead smaller projects with confidence, tracking tasks, timelines, risks & resources
• Host engaging meetings, wrangle action items, and keep all eyes on the goal
• Own project documentation—your SharePoint files will be legendary
• Partner with business units, IT, and external partners to drive real results
• Use Agile, Waterfall, Six Sigma, and Lean methodologies like a true hybrid hero

Your Toolbox:

• High School diploma or equivalent required.
• Must have 3+ years’ experience in a customer-facing role. (External OR internal customers)
• Must be proficient in Microsoft Office and SharePoint.

Location: Portsmouth, NH - Hybrid

Schedule: Enjoy the perfect balance of in-office collaboration and remote work with a Hybrid schedule, plus the option to work from home a few days a week!

About FedPoint

FedPoint creates and operates digital benefits marketplaces that make it easy for our millions of federal and military customers to understand, select, and use their benefits. A subsidiary of John Hancock Life & Health Insurance Company, FedPoint was founded in 2002 and is headquartered in Portsmouth, NH. To learn more, visit fedpointusa.com .

Why Join Us?

At FedPoint, our mission is to create and deliver world-class benefits experiences for our customers, clients, and business partners.

We offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your skills and advancing your career.

In addition to working for a company with great people and an excellent reputation, what’s in it for you?

• Generous 401k plan: 100% match of employee's contribution, up to a maximum of 6% salary, vests immediately.
• Bonus Opportunity: Qualifying employees can earn up to 7% of their salary, based on company performance. (Inquire about eligibility with our recruiter)
• Lots of paid time off:3 weeks’ vacation, 7 sick days, 3 personal days, and 12 paid holidays!
• Competitive benefits include health, dental, vision, disability, life, legal, flexible spending account (FSA) and Health Savings Account (HSA) options.
• 6 weeks fully-paid parental leave
• Tuition reimbursement program to support career goals.
• Corporate giving and matching gifts program.
• Volunteer program: Paid time off to volunteer and company-organized volunteering opportunities.
• A wide variety of personal, professional, and career development programs.
• Comprehensive wellness program offering a variety of resources and activities to help support your well-being in the following areas: career, financial, mental, emotional, physical, social and community.

All offers of employment with FedPoint are conditional upon satisfactory completion of a pre-employment background check.