Project Coordinator

Lord Search & Selection; Maidstone; On-site; GBP 28,000 - 32,000; Full time

Job summary

A leading company seeks a proactive Project Coordinator to manage clean-water network operations in Maidstone. You will coordinate field teams, utilize GIS tools, and handle project documentation to ensure project delivery. This role offers growth opportunities in a supportive environment, with benefits like flexible working and professional development support.

Benefits

22 days annual leave + bank holidays

Flexible working arrangements

4% Employer Pension Contribution

Funding for qualifications and memberships

Annual team events

Health and lifestyle rewards

Qualifications

• Minimum 2 years' experience in project support or coordination.
• Proficient in Microsoft Office 365 and strong communication skills.
• Experience in utilities or engineering lifecycle preferred.

Responsibilities

• Create and manage investigation packs using GIS tools.
• Coordinate tasks and liaise with field crews and stakeholders.
• Prepare permit-to-work applications and secure site access.

Skills

Problem-solving

Attention to detail

Communication

Logistical aptitude

Analytical skills

Education

HNC, Degree in Project Management, Engineering or related discipline

Tools

Microsoft Office 365

GIS tools

Job description

Role: Project Coordinator/Support

Location: Maidstone - Onsite

Salary: 28,000 - 32,000 DOE

We are supporting one of our clients with the hire of a proactive and detail-oriented Project Coordinator to support clean-water network operations by creating investigation packs, scheduling tasks, and coordinating the work of field crews and office-based technical teams. You will use GIS tools to compile accurate asset-investigation documentation, secure site access, and arrange traffic-management or road-closure permits—ensuring every activity is fully prepared for safe, efficient delivery to our clients. In this role, you will track each stage of the investigation process, extend trace data when required, and quality-review reports so they are client-ready. You will also provide constructive feedback to field teams, maintain meticulous records for audit purposes, and act as the first point of contact for stakeholders—troubleshooting queries quickly to keep projects on schedule. Success in this position demands strong organisation, crisp communication, and the confidence to collaborate with both operational and technical colleagues to deliver work on time, every time.

Key Responsibilities

1. Leverage GIS mapping tools, network schematics, and street-level imagery to create detailed job packs for field teams operating across the M25 region.
2. Serve as the primary point of contact for Field-Team queries, collaborating with Technical and Operational Leads to set priorities and keep work progressing.
3. Prepare Stage 1 and Stage 2 permit-to-work applications under the guidance of Network Engineers and Project Managers, ready for approval.
4. Secure authorised site access and traffic-management arrangements by liaising with councils, Schedule representatives, and other external stakeholders.
5. Schedule and allocate jobs to Field Teams, optimising resource availability, technician locations, and project requirements.
6. Process returns including updating shut packs—running and extending traces, identifying survey anomalies, and agreeing on the next build with the Technical Team.
7. Build strong client relationships by attending progress meetings, maintaining timely updates, and contributing to post-project debriefs.
8. Maintain accurate project tracking, managing lagging progress, blockers, changes, and completions in real time.
9. Manage all project documentation, update master trackers, and action outstanding administrative tasks, liaising with stakeholders for timely resolution.
10. Gain proficiency in company software platforms (Job Watch, iAuditor, StaySafe, Office 365, MCM, Dropbox) and champion best-practice usage across the team.

Skills, Knowledge, and Expertise

• Minimum of 2 years' experience in a project support or coordination role, ideally within utilities or engineering lifecycle.
• Proven understanding of the project lifecycle, with experience supporting multiple projects.
• Proficient in Microsoft Office 365 applications, including Word, Excel, Outlook, PowerPoint, Teams, and confident in communication across all channels—phone, email, video call, and in-person—with internal and external stakeholders.
• Strong problem-solving skills with a proactive, solution-focused mindset.
• High level of attention to detail with the ability to analyse data and identify discrepancies.
• Skilled in preparing, presenting, and managing clear and structured work plans.
• Strong logistical aptitude and understanding of the operational needs of field-based projects.
• Ability to manage multiple priorities simultaneously in a fast-paced, deadline-driven environment.
• HNC, Degree, or equivalent experience in Project Management, Engineering, or a related discipline (preferred).
• Familiarity with clean water or wider utilities networks and associated regulatory requirements.
• Willingness to travel to project or client sites as required.

Join us to

• Be part of a growing company with national opportunities in a supportive, forward-thinking team.
• Opportunities for career progression.

Our Package

• 22 days annual leave plus bank holidays, with an extra day of annual leave for every five consecutive years of service, up to 30 days (excluding bank holidays).
• Flexible working arrangements after probation.
• 4% Employer Pension Contribution.
• Professional growth: fund relevant qualifications and memberships to support your career development.
• Team events and culture: connect with colleagues at two company-wide events annually, including a Summer Team Building event and a Winter Party.
• Health and lifestyle rewards with Benenden Health, including discounts at 3,500+ retailers, supermarkets, 24/7 GP access for you and your family, and private healthcare options.

Please note that you may need to undergo a DBS background check if you are successful.