Project Coordinator

NHS; Dorchester; On-site; GBP 30,000 - 40,000; Full time

Job summary

The NHS is seeking a dedicated Project Coordinator to join the MidDorset Primary Care Network. The role involves supporting healthcare projects and engaging with clinical teams to improve services for nearly 50,000 patients. Applicants should possess strong organizational skills and familiarity with NHS systems. This opportunity offers a supportive environment for professional development within a collaborative healthcare setting.

Qualifications

• Experience in project management or business support
• Experience in healthcare, particularly the NHS or PCNs
• Training in project management

Responsibilities

• Support the delivery of PCN transformation projects aligned with NHS priorities
• Coordinate project meetings and documentation
• Engage stakeholders effectively to promote project awareness

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Initiative

Education

Degree or professional qualification in healthcare, project management, or business

Educated to A-level standard or equivalent experience

Tools

Microsoft Office

Project management tools

NHS systems (EMIS, SystmOne)

Job description

MidDorset Primary Care Network is seeking dedicated and driven ProjectCoordinator. If you are passionate about providing high standards of care to Mid Dorset patients, a great team player, with energy and drive we would like to hear from you.

This is a varied role andfor the right candidate who can help deliver our aims and objectives. We offeryou in return, a supportive environment where you will be encouragement to develop NHS skillsand knowledge in a fulfilling role.

Main duties of the job

The Project Coordinator will play a key role in supporting the design, coordination, and delivery of transformation and service improvement projects across the Primary Care Network (PCN). Working closely with clinical and non-clinical teams, the post holder will provide project coordination, administrative oversight, and engagement support to ensure that initiatives are delivered efficiently on time, and with measurable impact for patients, carers, and staff.

About us

Mid Dorset Primary Healthcare Ltd is the employingorganisation for Mid Dorset Primary Care Network. The network covers a population ofapproximately 50,000 patients across our practice partners: The Atrium HealthCentre, Cerne Abbas Surgery, Fordington Surgery, Milton Abbas Surgery,Poundbury Surgery, Puddletown Surgery, The Prince of Wales Surgery.

Although practices still operate independently, workingtogether collaboratively provides wider opportunities and services forpatients.

Job responsibilities

Supportthe planning, delivery, and monitoring of PCN transformation projects alignedwith NHS priorities and local health needs

Coordinateproject meetings, workshops, and events including agenda setting, minutetaking, and follow-up of actions

Monitorproject timelines and task progress, escalating risks or issues where necessary

Maintainand update project documentation such as plans, reports, risk logs, andcommunications

Supportproject evaluations by gathering and analysing feedback, usage data, andoutcomes

Stakeholder Engagement

Job description

Job responsibilities

Supportthe planning, delivery, and monitoring of PCN transformation projects alignedwith NHS priorities and local health needs

Coordinateproject meetings, workshops, and events including agenda setting, minutetaking, and follow-up of actions

Monitorproject timelines and task progress, escalating risks or issues where necessary

Maintainand update project documentation such as plans, reports, risk logs, andcommunications

Supportproject evaluations by gathering and analysing feedback, usage data, andoutcomes

Stakeholder Engagement

Buildrelationships with GP practices, clinical teams, social prescribers, carerleads, and community partners

Communicateclearly with internal and external stakeholders to support project awarenessand participation

Assistin the development of communications and promotional materials fortransformation projects

Ensurethat patient and public involvement is considered in project delivery, whereappropriate

Service ImprovementSupport

Identifyareas for service development through data analysis, feedback, or stakeholderconsultation

Workwith team leads to support continuous improvement approaches (e.g. PDSA cycles,process mapping)

Contributeto the writing and editing of improvement plans, business cases, and evaluationreports

Administrative Support

Providegeneral administrative support to the PCN team, including document preparation,scheduling, and report collation

Supportthe tracking of key project metrics and reporting requirements to ICS orfunders

Maintainconfidentiality and adhere to all NHS data governance and information sharingprotocols

Confidentiality

In the course ofseeking treatment, patients entrust us with, or allow us to gather, sensitiveinformation in relation to their health and other matters. They do so in confidence and have the rightto expect that staff will respect their privacy and act appropriately.

In the performance ofthe duties outlined in this Job Description, the post holder may have access toconfidential information relating to patients and their carers, Practice staffand other healthcare workers. They mayalso have access to information relating to the Practice as a businessorganisation. All such information fromany source is to be regarded as strictly confidential.

Information relating topatients, carers, colleagues, other healthcare workers or the business of thePractice may only be divulged to authorised persons in accordance with thePractice policies and procedures relating to confidentiality and the protectionof personal and sensitive data.

Health & Safety

The post holder will assist in promoting and maintaining their own andothers health, safety and security as defined in the Practice Health &Safety Policy, to include:

Using personal security systems within the workplaceaccording to Practice guidelines.

Identifying the risks involved in work activitiesand undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledgeand skills.

Using appropriate infection control procedures,maintaining work areas in a tidy and safe way and free from hazards.

Reporting potential risks identified.

Equality and Diversity Thepost holder will support the equality, diversity and rights of patients, carersand colleague to include:

Acting in a waythat recognises the importance of peoples rights, interpreting them in a waythat is consistent with Practice procedures and policies. Practice Values andcurrent legislation.

Respecting theprivacy, dignity, needs and beliefs of patients, carers, and colleagues.

Behaving in amanner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings, priorities and rights.

Personal/Professional Development

The post holder willparticipate in any training and development programme implemented by thePractice as part of this employment, to include:

Participation in an annual individual performance review, includingtaking responsibility for maintaining a record of own personal and/orprofessional development.

Taking responsibility for own development, learning and performance anddemonstrating skills and activities to others who are undertaking similar work.

Quality

The post holder will strive to maintainquality within the PCN, and will:

Alert other teammembers to issues of quality and risk.

Assess ownperformance and take accountability for own actions, either directly or undersupervision.

Contribute tothe effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance.

Work effectivelywith individuals in other agencies to meet patients needs.

Effectivelymanage own time, workload and resources.

Communication

The post holder should recognise the importance of effectivecommunication within the team and will strive to:

Communicate effectivelywith other team members.

Communicate effectivelywith patients and carers.

Recognise peoplesneeds for alternative methods of communication and respond accordingly.

Contribution to theImplementation of Services

The post holder will:

Apply PCN andSurgery policies, standards and protocols.

Discuss with othermembers of the team how the policies, standards and guidelines will affect own work.

Participate in auditwhere appropriate.

This is a role and willevolve with the development of the PCN, therefore this list is representativenot exhaustive.

Person Specification

Skills and abilities

• Strong organisational and time management skills
• Familiarity with NHS systems such as EMIS or SystmOne
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Ability to manage multiple priorities and meet deadlines
• Confident working independently and using initiative
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Ability to use basic project management tools (e.g. task trackers, Gantt charts)
• Ability to collect, interpret, and report on data
• Familiarity with NHS systems such as EMIS or SystmOne

Experience

• Training or experience in project management or business support
• Experience in supporting or coordinating projects
• Experience working in healthcare, particularly the NHS or PCNs
• Experience working in an administrative or support role
• Experience working with multi-disciplinary teams
• Experience contributing to service improvement or patient engagement
• Experience working with unpaid carers and/or children and young people.
• Experience working in healthcare, particularly the NHS or PCNs

Knowledge

• Understanding of project lifecycles and project support processesAwareness of the NHS and PCN priorities and challenges
• Knowledge of service improvement approaches and tools (e.g. PDSA, Lean, Six Sigma)
• Awareness of the NHS and PCN priorities and challenges

Qualifications

• Educated to A-level standard or equivalent experience
• Degree or professional qualification in healthcare, project management, or business

Personal Attributes

• Team-oriented and collaborative working style
• Commitment to continuous service improvement
• Respectful of confidentiality and information governance standards
• Empathetic and patient-centred mindset
• Ability to promote inclusive engagement with staff and service users
• Full clean driving licence
• Access to own vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.