Project Coordinator

Universal Business Team; Crawley; On-site; GBP 35,000 - 40,000; Full time

Job summary

A dynamic sales team in Crawley is seeking a Project Coordinator to streamline projects and enhance customer experiences. You will act as the liaison between consultants and clients, delivering precise project administration and managing schedules. The ideal candidate should excel in communication and project management, with a proactive approach to problem-solving. This role offers a competitive salary and a supportive work environment.

Benefits

Complimentary drinks and snacks

Free on-site parking

Full product training

Qualifications

• Experience managing projects from start to finish.
• Proficient in CRM/ERP systems and MS Office.
• Ability to communicate effectively in a fast-paced environment.

Responsibilities

• Provide admin support and manage sales orders.
• Ensure effective communication with clients.
• Update CRM with customer data and manage schedules.

Skills

Communication skills

Technical/product knowledge

Project management

MS Office proficiency

Time management

Tools

CRM/ERP systems

Job description

Project Coordinator – Crawley, West Sussex | £35,000 - £40,000 | Fixed Term Contract - Maternity Cover – Monday to Friday - 07.30 – 4.30 | Start from September

Overview

Are you a detail-driven professional who thrives on delivering flawless project experiences? Do you pride yourself on being the person clients trust to make things happen seamlessly, from start to finish? If so, this unique opportunity could be for you.

We are seeking a Project Coordinator to join our dynamic Sales Team. Acting as the central link between our Project Consultants, Clients, and Operations team, you will safeguard the quality and precision of every project, ensuring our customers receive nothing less than perfection.

Responsibilities

• Provide seamless admin support and office back-up for the Account Manager.
• Ensure outstanding customer experiences through clear, timely communication.
• Manage sales orders, raise quotes, and provide accurate project administration.
• Deliver detailed product and technical advice (full training provided).
• Liaise with internal teams to keep clients informed every step of the way.
• Resolve technical and product queries swiftly and effectively.
• Schedule activities accurately, updating customer data in the CRM.
• Handle small but crucial schedule revisions at final project stages.

Qualifications

• A natural communicator who thrives in a fast-paced environment.
• Able to absorb and apply complex technical/product knowledge.
• Excellent at prioritising and managing multiple tasks at once.
• Confident, credible, and collaborative with colleagues and clients alike.
• Process-driven, always striving for excellence and continuous improvement.
• A brand ambassador who represents the business with pride.
• Proven experience managing projects from inception to completion.
• Strong planning, resource management, and project scheduling skills.
• Experience working with Architects, Designers, Contractors, or Site Managers.
• CRM/ERP proficiency and solid MS Office skills.
• A clear understanding of the sales cycle and pipeline.
• The ability to deliver high-quality reporting and updates to senior stakeholders.

Benefits / Extra

• This role offers the chance to play a pivotal part in creating exceptional customer and project experiences.
• Grow your skills; you’ll be supported with full product training, work alongside a dedicated and passionate team, and have the opportunity to make a visible impact in every project you touch.
• Complimentary drinks and snacks available in the office
• Supportive and welcoming work environment with free on-site parking
• Attractive, competitive salary package

IND25