Project Coordinator

ParentPay Group; Coventry; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in payment solutions is looking for a Project Coordinator to join its Service Operations team in Coventry. The role involves supporting Project Managers to ensure project delivery aligns with timelines and budgets, while also maintaining effective communication with various stakeholders. This is an exciting opportunity to enhance your project coordination skills in a dynamic environment, contributing to a range of Service Ops projects.

Qualifications

• Prince2 Foundation or equivalent is desirable.
• Excellent organisational skills are essential for the role.
• Effective communication and interpersonal skills are required.

Responsibilities

• Assist Project Managers with project planning and documentation.
• Coordinate project resources and manage budgets.
• Liaise with stakeholders and follow up on project progress.

Skills

Organisational skills

Communication skills

Decision making

Problem-solving

Attention to detail

Education

Prince2 Foundation or equivalent

Job description

Project Coordinator

Application Deadline: 31 July 2025

Department: Service Operations

Employment Type: Permanent - Full Time

Location: Coventry, UK

Reporting To: Richard Green

Description

The Project Coordinator will provide project coordinator services to the ParentPay Service Ops Delivery Team, assisting Project Managers to ensure all projects are delivered within timescale and budget whilst communicating expectations with the wider business. Involved in prioritisation of projects incoming and in backlog whilst also sticking to a strict onboarding process.
This role will lead the maturation and process improvement of the Service Ops Projects team alongside the Project Managers and Project Engineering Manager. Focused on delivering a high level of service to the business with all Service Ops related projects.

Key Responsibilities

• Assist Project managers with project planning along with the wider Group Service Ops team
• Actively follow up tasks with Project Engineers to successful completion
• Coordinate project resource and budgets; obtaining the necessary Senior Management sign off where necessary
• Keep Project documentation up to date on SharePoint
• Assist Project Managers with monitoring of project progress
• Regular reporting to Senior Project Manager
• Liaise with key stakeholders on project progress
• Manage risks and issues effectively
• Liaison between project team and the wider business
• Liaise with Product Delivery teams on projects in the pipeline
• Work with Senior Project Manager on the Project Roadmap
• Ensure documentation is provided and updated by Project Engineers and stored on SharePoint
• Work with Group Procurement team where necessary
• Help set project governance as agreed with key stakeholders
• Assist Project Managers to complete hand over of projects to Business as Usual
• Coordinate small projects, supported by Senior Project Manager and Head of Service Ops Delivery
• Run lessons learnt reviews post project completion

Skills, Knowledge and Expertise

• Prince2 Foundation or equivalent (desirable)
• Excellent organisational skills
• Effective communication & interpersonal skills
• Strong decision-making ability
• Self-motivated to achieve project delivery on time and in budget
• Ability to motivate wider project team
• High attention to detail
• Good problem-solving skills
• Ability to plan own work-streams
• Ability to context switch is essential
• Positive & proactive attitude is essential