Project Coordinator

ZipRecruiter; Carlisle; On-site; GBP 35,000 - 45,000; Full time

Job summary

A leading recruiting firm is hiring a Project Coordinator in Carlisle, UK to support administrative functions, manage project applications, and ensure customer satisfaction. Candidates should have at least one year of customer service and project management experience, with strong organizational skills and attention to detail. The role includes collaborating with the branch manager and maintaining professional relationships with various stakeholders.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Qualifications

• Minimum 1 year customer service experience required.
• Minimum 1 year project management experience.
• Ability to prioritize and manage time efficiently.
• High attention to detail and quality required.

Responsibilities

• Manage projects in our CRM platform.
• Submit permit and interconnection applications.
• Coordinate inspections and system testing.
• Collaborate with branch manager on operational tasks.

Skills

Customer service experience

Project management experience

Excellent computer skills

Multitasking ability

Critical thinking

Strong communication skills

Tools

Customer management software

Job description

Job DescriptionJob DescriptionDescription:

The project coordinator will work to support the essential administrative functions of the installation and post-installation process. The main responsibilities include submitting all required applications to the appropriate jurisdictions and ensuring speedy approval and turn around times as well as being on-site for inspections and systems testing. This role is also responsible for managing projects in our CRM platform and will work closely with the branch manager to hit branch-specific goals. This is a unique role that requires strong attention to detail, excellent organizational skills, and the ability to multitask and solve problems. This person should be organized and able to take initiative to provide an excellent customer experience.

• Manage projects in our CRM platform
• Submit permit applications
• Submit interconnection applications
• Coordinate with local HOA’s to gain approval for solar installations
• Schedule and coordinate and attend inspections and system testing
• Maintain jurisdiction and utility company relationships
• Resolve plan corrections and communicate between corporate operations and local jurisdictions.
• Collaborate with branch manager on daily operational tasks
• Other duties as assigned

Requirements:

• Minimum 1 year customer service experience, required
• Minimum 1 year project management experience,
• Excellent computer skills and experience with customer management software
• Ability to multitask, prioritize, and manage time efficiently
• Critical thinking and problem solving ability
• High attention to detail and quality
• Strong communication and interpersonal skills
• Ability to maintain a professional attitude
• Valid US driver's license with a good driving record and criminal background

Benefits:

We offer a comprehensive benefits package designed to support the well-being of our employees and their families.

Our benefits include:

-Medical Insurance: We provide competitive medical insurance options, including various plans to meet your specific needs. Coverage includes preventive care, doctor visits, prescription medications, and more.

-Dental Insurance: Our dental options cover routine check-ups, cleanings, orthodontics, and procedures, helping you maintain your oral health.

-Vision Insurance: Our vision plan provides coverage for routine eye exams, lenses, frames, and contact lenses to keep your eyesight in top condition.

Additional benefits may include:

- Life Insurance, Voluntary STD/LTD, FSA/HSA, and other voluntary plans

- Paid Time Off (PTO)

- Employee Assistance Program (EAP)

We are committed to providing a benefits package that supports the health, financial stability, and work-life balance of our employees. Join our team and be part of a dynamic company committed to excellence in insulation installation and customer satisfaction!