Project Coordinator

Advanced Water Infrastructure Networks; Braintree; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Staggered Start & Finish Times

Hybrid Working Options

Life Cover

EV Salary Sacrifice Scheme

Long Service Awards

Retail Discounts

Buy Additional Holiday

Job summary

A growing water infrastructure company in Braintree is seeking a Project Coordinator to support customer interactions and data management. The ideal candidate will be proactive with strong organisational and communication skills. Responsibilities include managing customer inquiries, producing reports, and supporting team collaboration. The role offers benefits like hybrid working options and life cover, providing a unique opportunity in a dynamic start-up environment.

Qualifications

• Confident communicator with strong organisational skills and a proactive mindset.
• Willingness to quickly understand new systems, processes, and industry-specific knowledge.
• Strong mathematical aptitude and experience with data & reporting.

Responsibilities

• Act as first point of contact for non-billing customer inquiries.
• Produce and manage detailed customer reports and maintain accurate data.
• Support data flow among developers, contractors, and customers.

Skills

Fast-Learning Mindset

Numerical & Data Skills

Proficiency in Excel

Communication Skills

Organisational Skills

Experience with GIS and SharePoint

Job description

Join to apply for the Project Coordinator role at Advanced Water Infrastructure Networks.

Are you a fast learner who thrives on problem‑solving and working in dynamic environments? Do you enjoy tackling challenges, building strong relationships, and working with data? If so, this could be the role for you!

What will you be doing:

As a Project Coordinator, you’ll be at the heart of our administrative and customer service operations. Your key responsibilities will include:

• Customer Interaction: Acting as the first point of contact for non‑billing customer inquiries during working hours, ensuring all communications are logged, managed, and escalated when necessary.
• Data Management & Reporting: Producing and managing detailed customer reports, updating internal systems, and maintaining accurate data records.
• Administrative Excellence: Supporting the flow of data between developers, contractors, customers, and other stakeholders, while ensuring timely and accurate uploads to AWIN’s systems.
• System & Process Development: Developing and integrating new processes into the business, including managing trackers and ensuring all data, timelines, and contact details are accurate and up to date.
• Collaboration & Support: Assisting the wider team with ad hoc tasks and collaborating across departments to adapt to evolving business needs.
• Out‑of‑Hours Support: Being part of the major incident response team, supporting water‑quality incident responses and coordinating alternative supply delivery when required.

The Person:

To succeed in this role, you should be a confident communicator with strong organisational skills and a proactive mindset. We are looking for individuals who have:

• Fast‑Learning Mindset: A willingness to quickly understand new systems, processes, and industry‑specific knowledge.
• Numerical & Data Skills: Strong mathematical aptitude and experience working with data & reporting.
• Proficiency in Excel: Confidence in using Excel.
• Communication Skills: Clear written and verbal communication for reports and stakeholder engagement.
• Organisational Skills: Ability to handle multiple priorities, maintain accuracy, and meet deadlines.
• Experience with GIS and SharePoint will be an advantage.

Why Join Us?

As a growing company in the NAV marketplace, AWIN offers a unique opportunity to contribute to a start‑up environment where your role has the potential to evolve as the business develops. Reporting to the Head of Commercial, the successful candidate will gain exposure to diverse aspects of the business and be encouraged to contribute across departments.

Benefits & Perks

• Staggered Start & Finish Times
• Hybrid Working Options
• Life Cover
• EV Salary Sacrifice Scheme
• Long Service Awards
• Retail Discounts
• Buy Additional Holiday

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary. If you require any reasonable adjustments as part of your application and interview process, please do not hesitate to let us know.

(Note: This position is a permanent, full‑time role based in Braintree, England, United Kingdom.)