Project Coordinator

TN United Kingdom; Aberdeen City; On-site; GBP 35,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Customer Service professional to ensure effective service delivery tailored to customer requirements. This role involves managing projects from start to finish, ensuring that all contractual obligations are met while maintaining financial oversight. You will engage with various stakeholders, providing timely updates and solutions to enhance customer satisfaction. If you thrive in a fast-paced environment and possess strong communication and project management skills, this opportunity is perfect for you.

Qualifications

• Degree qualified in a technical discipline.
• Understanding of financial aspects and contractual obligations.

Responsibilities

• Manage projects ensuring delivery and margin are maintained.
• Communicate actively with the Project Manager and Customer.
• Provide project plans and status updates to customers.

Skills

Effective communication skills

Negotiation skills

Project management

Time and resource management

Understanding of financial aspects

Education

Degree in a technical discipline

Tools

Microsoft Office

SAP software

Job description

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To provide effective Customer Service to our Customers by interpreting their aftermarket requirements and ensuring that their agreed technical, commercial, and legal scope of supply and/or service is delivered to their satisfaction within budget.

The evaluation of such requirements is in accordance with Cameron procedures, policies, and associated financial strategies as established at local, divisional, and corporate levels within the organization.

Accountabilities:

1. Comprehend Customer contractual conditions and specifications through established Contract Review process.
2. Manage projects through strip, overhaul, repair, & upgrade; ensuring delivery and margin are maintained/improved.
3. Manage parts & rental deliverables.
4. Develop and issue shop packages according to the plan and coordinate their effective and timely progress. Highlight and escalate any concerns that may impact the deadline.
5. Communicate actively and constructively with the Project Manager, department Plant, and Customer to ensure timely status updates.
6. Organize meetings during the project and issue minutes.
7. Maintain records of all communications related to the work.
8. Report accurately on order status and progress to management for financial forecasting, including margin and cash flow, through budget control, correct invoicing, and reducing aged receivables.
9. Provide project plans and status updates to customers promptly and work on recovery plans if needed, providing accurate information and solutions.
10. Participate in improvement programs.

Minimum Requirements:

• Degree qualified in a technical discipline.
• Understanding of financial aspects and contractual obligations.
• Effective oral and written communication skills.
• Good negotiation skills.
• Ability to work independently in a fast-paced, demanding environment.
• Effective time and resource management skills, including project management.
• Knowledge of Microsoft Office and SAP software.