Project Co-ordinator - Member & Client Experience

TN United Kingdom; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Project Coordinator to join their dynamic Third Party Administration team. This role offers the opportunity to support the delivery of Client and Member Experience projects, contributing to a varied portfolio of clients. You will lead project meetings, manage documentation, and track budgets while enjoying a flexible working environment. With a focus on collaboration and development, this position is perfect for those aspiring to grow in project management. Join a supportive team that values innovative ideas and work-life balance.

Benefits

Flexible employee benefits package

On-site mental health support

Development opportunities

Social activities

Volunteering leave

Birthday leave

Qualifications

• Experience in a project role with aspirations in project management.
• Ability to facilitate meetings with senior stakeholders and clients.

Responsibilities

• Support Project Managers in project delivery and lead project meetings.
• Track project budgets and maintain documentation for progress tracking.

Skills

Project Management

Organizational Skills

Time Management

Communication Skills

Problem-Solving

Flexibility

Tools

Microsoft Office

MS Project

SharePoint

Job description

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Client:

Hymans Robertson

Location:

London, United Kingdom

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

97d33f4931f1

Job Views:

8

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

The Vacancy

Our Third Party Administration (TPA) department is a dynamic team with a varied portfolio of clients, providing market-leading services on Defined Benefits (DB), Defined Contribution (DC), and CARE pension arrangements.

We have an exciting opportunity for a Project Coordinator in our Birmingham, Edinburgh, or Glasgow office.

What will your role look like?

You will support the delivery of Client and Member Experience projects within our TPA business unit.

Key tasks include:

• Supporting Project Managers in project delivery.
• Leading project meetings, producing agendas, minutes, and updating task boards.
• Creating and maintaining SharePoint sites and internal teams sites.
• Tracking project budgets and supporting billing processes.
• Maintaining project documentation for progress tracking and reporting.
• Developing project plans and control documentation.
• Managing RAID logs.
• Ensuring timely completion of project tasks.
• Traveling to client meetings and Hymans Robertson offices as needed.

Qualifications and skills:

• Experience in a project role with career aspirations in project management.
• Ability to facilitate meetings with senior stakeholders and clients.
• Strong organizational, time management, and prioritization skills.
• Proficiency in Microsoft Office; MS Project is a plus.
• Excellent communication and collaboration skills.
• Problem-solving attitude with resilience under pressure.
• Flexibility in a fast-paced environment.

Knowledge of pensions is advantageous but not essential. A detailed role profile is available upon request.

Our benefits include:

• Flexible employee benefits package.
• Supportive work environment encouraging ideas and collaboration.
• On-site mental health and wellbeing support.
• Development opportunities through mentoring and Aspire portal.
• Social activities, volunteering leave, and birthday leave.
• Hybrid working model combining remote and office work.