Project Co-ordinator - Member & Client Experience

Hymans Robertson; Birmingham; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading consultancy is looking for a Project Coordinator to join their Birmingham office. You will play a vital role in supporting the delivery of client and member experience projects within a dynamic environment. Offering a flexible work schedule, this role also includes access to professional development opportunities and a varied benefits package that suits various lifestyles.

Benefits

Flexible employee benefits

Mental health and wellbeing assistance

Mentoring opportunities

Hybrid working model

Paid volunteering leave

Day off for birthday

Qualifications

• Experience working in a project role.
• Confident in facilitating meetings with senior stakeholders.
• Ability to manage workloads successfully.

Responsibilities

• Support Project Managers to successfully deliver projects.
• Plan and organise project meetings and manage documentation.
• Track project budget spends and ensure timely delivery of tasks.

Skills

Time Management

Organizational Skills

Communication

Problem-Solving

Tools

Microsoft Office

MS Project

Job description

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Project Co-ordinator - Member & Client Experience, Birmingham

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Client:

Hymans Robertson

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3f430d6ee5a6

Job Views:

3

Posted:

02.06.2025

Expiry Date:

17.07.2025

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Job Description:

The Vacancy

Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.

We currently have an exciting opportunity to join this department as a Project Coordinator, within our Third Party Administrationteam in our Birmingham, Edinburgh or Glasgow Office.

What will your role look like?

You will deliver high quality support in the delivery of a range of Client and Member Experience projects within our Third Party Administration business unit.

Though this is a varied role, your key tasks will include:

• Support Project Managers to successfully deliver projects.
• Plan and organise and lead project meetings, including the production and sharing of meeting agendas, supporting papers, minutes and updating the tasks board.
• Create and update internal Teams sites and client SharePoint sites/files; ensuring accurate version control procedures are maintained.
• Track and report on project budget spends and support the client billing process.
• Monitor and maintain project documentation to ensure this provides an accurate picture of progress at any point in timeand facilitates regular reporting.
• With guidance, create and develop project plans and other key project control documentation, based on agreed deliverables and timescales.
• Manage RAID logs.
• Ensure project tasks are progressed/completedwithin pre-agreed timescales.
• Travel to client meetings and other Hymans Robertson offices, should this be required.

To enjoy and succeed in this role, you will have:

• Experience working in a project role coupled with a strong desire to pursue a career as a project professional.
• Confident and experienced in facilitating meetings with senior stakeholders and clients.
• Strong time management, organisational and prioritisation skills to successfully meet deadlines and manage workloads.
• Proficient in Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint. MS Project experience would be an advantage but is not essential.
• An excellent communicator who works in a partnering and collaborative way and experienced in liaising directly with senior stakeholders / clients/ third parties.
• A problem-solver with a strong can-do attitude and a hands-on approach
• Able to remain calm and continue to deliver under pressure.
• Works flexibly in a fast-moving environment.

It would be advantageous for candidates to have previous pensions knowledge but this is not essential for the role.

A more detailed list of requirements for this position is available within the role profile – which is available on request.

In addition to a competitive salary and access to our profit share scheme, we offer:

• A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
• A collaborative and encouraging work environment where your thinking and ideas are encouraged.
• On site mental health and wellbeing assistance.
• A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
• Regular social activities, in addition to three days paid volunteering leave each year and a day’s leave to celebrate your birthday.
• Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments.