Project & Change Manager

The Citation Group; Wilmslow; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

25 Days of Holiday + 8 Bank Holidays

Birthday Bliss: a day off to celebrate your birthday

Post-Wedding Bliss: extra weeks of holiday for newlyweds

Growing Families: vouchers for expectant parents

Private healthcare benefit

Job summary

The Citation Group in Wilmslow is seeking a skilled Project Manager to oversee multiple projects from start to finish. This role requires effective management of resources and communication with stakeholders to ensure successful implementations.

Ideal candidates should possess strong leadership skills and be able to manage pressures and changes smoothly. Benefits include generous holiday allowances and private healthcare.

Qualifications

• Strong leadership skills, including excellent verbal and written communication.
• Able to remain calm under pressure.
• Presentation skills to build strong relationships.

Responsibilities

• Manage several projects from start to closure.
• Liaise with stakeholders for status updates.
• Implement risk management processes.

Skills

Leadership skills

Strong communication skills

Problem-solving skills

Flexibility during change

Persuasiveness

Job description

Location: Hybrid – 3 days in office (Wilmslow HQ), 2 days from home.

Salary: Competitive.

The Citation Group is a collective of businesses dedicated to supporting small and medium-sized enterprises across a range of essential services. We help businesses focus on their core activities by providing expertise, guidance, and solutions in areas such as HR, Health & Safety, Cybersecurity, e‑Learning, and ISO compliance.

The role

• Effectively manage several projects from start to closure, working closely with internal departments and third‑party suppliers, including change management and adoption activities.
• Coordinate all resource requirements to ensure successful implementation.
• Oversee assignments to project work and delivery of outputs as needed.
• Continuously assess the implementation status, including updated plans and progress reports.
• Meet with stakeholders to discuss requirements and implementation status.
• Lead discovery sessions and scoping workshops.
• Liaise with project resource, key stakeholders and management team to provide status updates on the progress of projects.
• Identify areas of deviation from the agreed specification and instigate change control procedures.
• Introduce contingency planning when implementation is not running to schedule or to mitigate risks.
• Liaise with all relevant parties to ensure any issues are dealt with satisfactorily both pre and post implementation.
• Work with departmental heads to improve business processes across teams.
• Collaborate with other Project Managers for the management of team diaries and coordinating resource allocation for assigned projects.
• Regularly update the Senior Management Team on the progress of key projects and outstanding issues.
• Provide regular budget forecast and variance reports.
• Provide and maintain resource plan, allowing for seasonal variations and develop mitigating action plans.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Review project scopes and objectives, ensuring technical feasibility.
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
• Measure team performance using appropriate systems, tools and techniques.
• Implement risk management processes.
• Create and maintain comprehensive project documentation.
• Identify project implementation process changes as and when required.

About You

• Have strong leadership skills, including excellent verbal / written communication and presentation skills.
• Able to remain calm under pressure.
• Presentable and confident when meeting new people, with the ability to build and maintain strong relationships.
• Have excellent problem‑solving skills.
• Ability to react to project adjustments and alterations promptly and efficiently.
• Be flexible during times of change.
• Ability to be persuasive, encouraging, and motivating.
• Ability to develop and maintain effective communications to ensure co‑operation both internally and externally.

Perks

• 25 Days of Holiday + 8 Bank Holidays.
• Birthday Bliss: a day off to celebrate your birthday.
• Post‑Wedding Bliss: extra weeks of holiday for newlyweds.
• Growing Families: vouchers and special perks for expectant parents.
• Private healthcare benefit through the Citation Group’s health‑cash plan.

The Citation Group provides mission‑critical compliance, HR and health & safety services and software to over 120,000 businesses across the UK, Australia and Canada.