Project Asst 2_GB

Proclinical Group; Chesterfield; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading CRO in Chesterfield is seeking a Project Assistant to support project teams. Responsibilities include managing survey data input, handling calls on the survey helpline, and ensuring data accuracy. The ideal candidate will possess strong attention to detail, excellent communication skills, and be self-motivated. Training is provided. This role is essential for maintaining organizational efficiency and accuracy in data management.

Qualifications

• Strong attention to detail with ability to balance speed and accuracy.
• Confident telephone manner and effective communication skills.
• Self-motivated with a methodical approach.

Responsibilities

• Accurately code and input large volumes of survey data.
• Handle incoming calls on the survey helpline and provide advice.
• Proofread and verify data for accuracy.

Skills

Attention to detail

Communication skills

Customer service experience

Job description

Make your mark in global health by managing high-impact clinical trials with a leading CRO.

Proclinical is seeking a Project Assistant to support project teams in the UK. In this role, you will assist with specific project-related activities, including data entry and helpline operations, while ensuring accuracy and efficiency. This position requires excellent attention to detail, strong communication skills, and the ability to work both independently and collaboratively. Training will be provided for all aspects of the role.

Responsibilities:

• Accurately code and input large volumes of survey data and written comments using bespoke verification software.
• Handle incoming calls on the survey helpline from members of the public, NHS staff, charity organizations, and others, providing advice, completing surveys over the phone, and taking appropriate actions.
• Proofread and verify data for accuracy.
• Perform ad hoc duties as needed to support the smooth running of the organization.

Key Skills and Requirements:

• Strong attention to detail with the ability to balance speed and accuracy in data entry.
• Confident telephone manner and effective communication skills; customer service experience is advantageous.
• Self-motivated with a methodical and focused approach to tasks.
• Willingness to assist with various tasks as needed.
• Ability to work shift patterns: 7:00 AM-3:00 PM and 3:00 PM-11:00 PM.
• Must achieve an 80% pass rate in MRC training (training provided).

If you are having difficulty in applying or if you have any questions, please contact Dean Fisher at [e-mail].

Apply Now:

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