Project and Operational Support Manager

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Project and Operational Support Manager, England, GB

Client:

NHS Blood and Transplant

Location:

England, GB, United Kingdom

Job Category:

Customer Service

-

EU work permit required:

Yes

Job Reference:

ef4968284d96

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

Job Description:

Job Summary

You will be joining a dynamic team who are part of something special.

As part of the Plasma team, you can enjoy strong personal satisfaction, a competitive salary, a range of career opportunities, and job security.

Our people are at the centre of everything we do; they help drive innovation and create an environment we are proud to be part of.

Join our team and be part of a supportive, inclusive culture, where we are committed to helping our people succeed.

We’re the only organisation in the UK that provides the services we do.

This makes our roles unique, and we invest heavily in training and development to give you the skills and support needed to achieve your ambitions.

Working together with a shared goal of saving and improving lives.

Main duties of the job

In this role, you will act as a subject matter expert and lead on service and product implementation within the Plasma supply chain, and serve as the operational lead for projects involving operational activity. Your responsibilities will include:

• Supporting and contributing to the development of strategy and improved service delivery.
• Leading on the implementation of a range of programmes/changes, standardisation initiatives, new ways of working, introduction of new technology, service and product development, and improved performance.
• Providing advice on standards and specifications for systems, processes, consumables, and equipment, and providing operational expertise for evaluation, procurement processes, and projects.
• Developing expertise and being the primary point of contact for operational activity within the Plasma supply chain, supporting the operation in maintaining quality.
• Maintaining a thorough working knowledge of practices, procurement, licensing, and regulatory requirements in all areas associated with manufacture, distribution, and use.
• Deputising for Lead Specialist - Plasma as required.

You will be required to travel and spend time away from base, which will involve working irregular hours and overnight stays when required, with prior notice.

About You

Experience and Knowledge

• Expert understanding of the specialist area, e.g., manufacturing, testing, hospital services, plasma, etc.
• Experience working with quality standards in an environment governed by a range of policies and legislation, with good knowledge of data protection.
• Understanding of Good Manufacturing Practice, Good Laboratory Practice, and Operational Improvement.

Qualifications and Training

• Degree plus postgraduate level or equivalent demonstrable experience to postgraduate level.
• Demonstrates commitment to own continued professional development (CPD).