Project Analyst

Synectics Solutions Ltd; Stoke-on-Trent; On-site; GBP 25,000 - 40,000; Full time

Job summary

A leading B2B SaaS provider is seeking a Project Analyst to enhance project delivery. The role requires excellent communication and organisational skills, fostering customer interactions throughout project lifecycles. Join a supportive environment that promotes growth and personal development.

Benefits

Flexible Working

Collaborative Environment

Comprehensive Benefits

Qualifications

• Interest in customer-facing roles with strong communication skills.
• Willingness to learn and adapt in a flexible environment.
• Competent with delivering presentations and maintaining documentation.

Responsibilities

• Act as a point of contact for customers throughout the project lifecycle.
• Assist Project Managers in the delivery of project activities.
• Prepare and manage relevant project documentation.

Skills

Communication

Organisational Skills

Technical Aptitude

Prioritisation

Documentation

Tools

MS Office

Job description

Synectics is a leading B2B SaaS provider, delivering mission-critical software solutions to enterprise clients worldwide. Our IT environment is highly complex, encompassing both cloud-based and on-premise infrastructure, hundreds of databases, with stringent performance and security requirements.

What We Offer:

• Flexible Working: The autonomy to own your day.
• Culture That Supports Growth: We’re proud of the collaborative and inclusive environment we’ve cultivated, where employees can thrive both professionally and personally.
• Comprehensive Benefits: A suite of perks designed to make life easier both in and out of the workplace.

The Role:

We currently have an exciting opportunity available for a Project Analyst to support our project delivery programme. This role will require your excellent communication and organisational skills to assist with and orchestrate project activities, including the support and efficient delivery of our solutions to our customers. The position also provides an opportunity to work in a flexible, innovative environment that encourages personal development and independent thinking.

Responsibilities will include:

• Leveraging your excellent communication skills to act as a point of contact for customers throughout the project lifecycle
• Assisting Project Managers to ensure the delivery of all project activities including initial scoping, requirements gathering and solution testing
• Attending off-site meetings and assisting in their planning, coordination and follow up activities
• Assisting with the production, maintenance and management of relevant project documentation
• Maintaining risk and issue registers associated with individual projects, ensuring all associated actions are progressed and managed appropriately
• Providing support to the Project Managers and other team members

A successful applicant will have:

• A genuine interest to work in a customer facing role, requiring excellent communication skills and the ability to articulate complex project activities
• An aptitude for learning and delivering technical concepts and solutions
• A willingness to learn new skills and to adapt to new working practices through a structured yet informal training programme that provides opportunities for progression within the team
• Competency with MS Office, with some experience of delivering presentations, maintaining spreadsheets and producing formal documentation
• The ability to manage and prioritise a broad range of activities with conflicting deadlines
• An aptitude for both efficient and accurate working
• Previous experience in project related work would be beneficial although is not essential for this role