Project Administrator

Wates Group; Royal Leamington Spa; On-site; GBP 24,000 - 32,000; Full time

Job summary

Wates Group in Royal Leamington Spa is seeking a Project Administrator to join our team delivering large-scale planned maintenance programmes for one of our key council clients. This role sits within a busy scheduling team and requires strong organisation and communication to keep residents and stakeholders informed.

You will provide day-to-day admin support, manage documentation and data entry, raise orders, and assist with scheduling.

Qualifications

• Previous experience in an Administrator role
• Strong organisational and multitasking capabilities
• Excellent communication and customer service abilities
• Proficient with Microsoft Office, especially Excel and Outlook
• Accurate data entry and record keeping
• Ability to manage workload and prioritise tasks

Responsibilities

• Provide day-to-day administrative support to the project team and schedulers
• Manage project documentation, records, and databases
• Raise orders, process paperwork, and ensure accurate data entry
• Assist with scheduling appointments and coordinating operatives
• Handle calls, emails, and client enquiries professionally
• Produce reports and update project trackers for management teams
• Liaise with residents, client representatives, and internal departments
• Support performance reporting and ensure project information remains accurate

Skills

Organisational skills

Multitasking

Communication skills

Customer service

Microsoft Office (Excel/Outlook)

Attention to detail

Tools

Microsoft Office (Excel/Outlook)

Job description

About The Job

We are seeking a highly organised Project Administrator to join our growing team delivering large-scale planned maintenance programmes for one of our key council clients.

This is an excellent opportunity to join a Tier 1 contractor working on a high-profile social housing contract. Due to continued growth across the project, we're looking for a Project Administrator to work closely alongside the Scheduling team, helping to keep operations running smoothly while delivering an excellent service to residents and stakeholders.

Key Responsibilities

• Provide day-to-day administrative support to the project team and schedulers
• Manage and maintain project documentation, records, and databases
• Raise orders, process paperwork, and ensure accurate data entry
• Assist with scheduling appointments and coordinating operatives
• Handle incoming calls, emails, and client enquiries professionally
• Produce reports and update project trackers for management teams
• Liaise with residents, client representatives, and internal departments
• Support performance reporting and ensure project information remains accurate

Scope of Works

Projects Will Typically Include a Mix Of

• Kitchen and bathroom replacement programmes
• External refurbishment works
• Roofing and energy efficiency upgrades
• General planned maintenance across occupied social housing properties

Essential Criteria

• Previous experience in an Administrator, Project Administrator, Coordinator, or similar role
• Strong organisational and multitasking skills
• Excellent communication and customer service abilities
• Confident using Microsoft Office packages, particularly Excel and Outlook
• High level of accuracy and attention to detail
• Ability to manage workload and prioritise tasks effectively

Desirable

• Experience within social housing, construction, repairs, or planned maintenance
• Experience supporting scheduling or operational teams
• Knowledge of working within a contractor or client-led environment

Why Join Us?

• Opportunity to work on a major council contract with a leading Tier 1 contractor
• Stable, long-term project with continued growth
• Collaborative and supportive team environment
• Excellent opportunity to develop your career within planned maintenance and social housing

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

To learn more about the checks included in this process, please click on the following link: National Security Vetting

Our Commitments

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly. We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [e-mail]