Project Administrator

Ipsum; Leicester; On-site; GBP 26,000 - 32,000; Full time

Job summary

A reputable company in Leicester is looking for an Administrator to support their Delivery Team. The candidate will manage various site administration tasks, procurement, and training compliance. Strong IT skills, particularly in Microsoft Office, and a customer-focused approach are essential. This is a full-time permanent position offering a competitive salary and comprehensive benefits.

Benefits

28 days annual leave

Group Personal Pension Plan

Career development opportunities

24/7 access to a virtual GP

Cycle to Work scheme

Life assurance cover

Paid volunteering opportunities

Qualifications

• Experience in office-based roles with customer focus.
• Solid IT skills, especially with Microsoft Office.
• Organized, self-motivated, and comfortable with data management.

Responsibilities

• Manage timesheets and scheduling for site administration.
• Request purchase orders and monitor compliance for supplies.
• Oversee training and maintain quality assurance documentation.
• Coordinate logistics for vehicle bookings and support costing.
• Build strong client relationships and address issues proactively.

Skills

Office administration

IT proficiency

Customer focus

Organizational skills

Data management

Tools

Microsoft Office

Ipsum Live

Job description

Overview

Location: Leicester | Employment type: Full time, Permanent | Salary: £26,000 to £32,000 | Working Hours: Monday to Friday

What's in it for you – We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.

• 28 days annual leave plus the option to buy more
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Active local social committees
• Regular social events
• Paid volunteering opportunities in your community

About the Role

As an Administrator you will be part of our Delivery Team that is responsible for the delivery of all on-site works but primary works will be purchase orders, invoicing of works and data collection. You will assist and support the delivery team in all aspects of their duties to ensure we deliver a professional and efficient service to our client. Reporting to the Operations Manager and Directors within Trenchless Technologies you will be able to confidently manage a busy workload on your own initiative and will adopt a flexible approach to your working day. This is a full-time permanent role based from our Leicester Office.

As a Project Administrator you will…

• Workforce & Site Administration: Manage timesheets, PPE issuance, scheduling, closing jobs, and maintaining accurate records in systems like Ipsum Live.
• Procurement & Supplies: Request purchase orders for supplies, monitor safety kits to ensure compliance, and handle general admin tasks.
• Training & Compliance: Oversee the training matrix, book courses, manage quality assurance packs for relining works, and track necessary documents.
• Fleet & Logistics: Report drivers' hours, coordinate with the fleet for vehicle bookings, and support project costing by tracking relevant data.
• Client Relations & Problem Solving: Gather client feedback, add measures, build strong working relationships, and address issues early to prevent escalation.

About you

Ideally have experience and strong background in office-based, customer-focused roles, supported by solid IT skills, including Microsoft Office. Organised, self-motivated, confident working with data, familiar with Health and Safety requirements, and bring a professional, flexible, customer-focused approach.

Our commitment to Equal Opportunities

We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we're committed to building a diverse and inclusive workforce. Before applying, please review our Privacy Policy to understand how we process your data in line with GDPR.

Next steps

If you're interested in this opportunity, please apply or reach out to The Talent Team for more info!