Project Administrator

Ipsum; East Midlands; On-site; GBP 26,000 - 32,000; Full time

Job summary

A leading service provider in Leicester is seeking a Project Administrator to support the delivery team with site administration, procurement, and client relations. Responsibilities include managing timesheets, requesting supplies, and ensuring compliance with Health and Safety. The ideal candidate has strong IT skills and experience in office-based roles. This full-time, permanent position offers a supportive work environment with opportunities for career development.

Benefits

28 days annual leave

Group Personal Pension Plan

Career development

24/7 virtual GP access

Cycle to Work scheme

Qualifications

• Experience in office-based customer-focused roles.
• Strong IT skills, including Microsoft Office.
• Familiarity with Health and Safety requirements.

Responsibilities

• Manage timesheets, PPE issuance, and job closing.
• Request purchase orders and monitor compliance.
• Oversee training and manage quality assurance packs.
• Coordinate fleet bookings and track data.
• Gather client feedback and address issues early.

Skills

Office administration

Customer service

Microsoft Office

Organised

Problem-solving

Job description

Project Administrator

Location: Leicester

Employment type: Full time, Permanent

Salary: £26,000 to £32,000

Working Hours: Monday to Friday

What’s in it for you

• We believe in looking after our people, and it shows. When you join Ipsum, you're not just taking a job - you're starting a career with real support behind it.
• 28 days annual leave plus the option to buy more
• Group Personal Pension Plan
• Career development & progression with the opportunity to earn professional qualifications
• 24/7 access to a virtual GP and Mental health support & counselling services
• Cycle to Work scheme
• Discount club - supermarkets, phone bills, gyms & more!
• Life assurance cover
• Long service recognition
• Enhanced Maternity Pay
• Active local social committees
• Regular social events
• Paid volunteering opportunities in your community

About the role

As an Administrator you will be part of our Delivery Team that is responsible for the delivery of all on site works but primary works will be purchase orders, invoicing of works and data collection. You will assist and support the delivery team in all aspects of their duties to ensure we deliver a professional and efficient service to our client.

Reporting to the operations manager and directors within Trenchless Technologies you will be able to confidently manage a busy workload on your own initiative and will adopt a flexible approach to your working day.

This is a full-time permanent role based from our Leicester Office!

As a Project Administrator you will

• Workforce & Site Administration: Manage timesheets, PPE issuance, scheduling, closing jobs, and maintaining accurate records in systems like Ipsum Live.
• Procurement & Supplies: Request purchase orders for supplies, monitor safety kits to ensure compliance, and handle general admin tasks.
• Training & Compliance: Oversee the training matrix, book courses, manage quality assurance packs for relining works, and track necessary documents.
• Fleet & Logistics: Report drivers' hours, coordinate with the fleet for vehicle bookings, and support project costing by tracking relevant data.
• Client Relations & Problem Solving: Gather client feedback, add measures, build strong working relationships, and address issues early to prevent escalation.

About you

Ideally have experience and strong background in office-based, customer-focused roles, supported by solid IT skills, including Microsoft Office. Organised, self-motivated, confident working with data, familiar with Health and Safety requirements, and bring a professional, flexible, customer-focused approach.

Our commitment to Equal Opportunities...

We're proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we're committed to building a diverse and inclusive workforce.

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Next steps...

If you're interested in this opportunity, please apply or reach out to The Talent Team for more info!