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Project Administrator

Change Grow Live

Birmingham

On-site

GBP 26,000

Full time

15 days ago

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Job summary

An established industry player is looking for a Project Administrator to join a dedicated team at the Lonsdale Hub in Birmingham. This role is pivotal in ensuring smooth operations and supporting frontline teams by managing schedules, records, and communication. You will help vulnerable individuals access essential care and support, making a tangible difference in their lives. If you are organised, proactive, and passionate about helping others, this is the perfect opportunity for you to thrive in a dynamic environment while contributing to meaningful change.

Benefits

25 days of annual leave
Paid Wellness hour
Contributory pension scheme
Employee Assist Programme
Training and career development
Generous refer-a-friend scheme
Discounts for shopping and holidays

Qualifications

  • Knowledge of general office procedures and IT literacy.
  • Good interpersonal and organisational skills are essential.

Responsibilities

  • Manage administrative tasks and support service operations.
  • Be the first point of contact for calls and enquiries.

Skills

IT literacy
Interpersonal skills
Organisational skills
Numeric skills
Confidentiality

Tools

Microsoft Word
Excel

Job description

Project Administrator - Lonsdale Hub (Change Grow Live)

Are you an organised and proactive individual looking to make a real difference in people’s lives? Change Grow Live is seeking a Project Administrator to join our dedicated team at Lonsdale Hub, supporting specialist teams working with vulnerable and homeless individuals.

This is an exciting opportunity to be at the heart of a service that transforms lives. You’ll play a vital role in ensuring smooth operations, supporting frontline teams with administration, coordination, and communication. From managing schedules and records to liaising with key stakeholders, your work will directly contribute to delivering life-changing support to those in need.

Every day is different, and your contribution will help vulnerable individuals access the care and support they deserve. If you thrive in a dynamic environment, have a keen eye for detail, and are passionate about making a positive impact, we’d love to hear from you!

Where Birmingham

Full Time Hours 37.5 hours per week

Full Time Salary £25,077.00 dependant on experience (based on full time working hours, pro rata if part time)

Contract Type Permanent

What You’ll Do

  • Be the first point of contact, ensuring all calls, visits, and enquiries are handled professionally and with compassion. Reception cover being the face of the service.
  • Manage administrative tasks, including correspondence, data entry, and record-keeping to support service operations.
  • Minute-take at meetings, ensuring accurate documentation for team discussions and decisions.
  • Collate, monitor, and report key data and statistics to help improve service delivery.
  • Maintain efficient filing systems and support general office organisation.
  • Monitor and order office supplies, ensuring the team has what they need.
  • Manage petty cash systems, following financial procedures under senior guidance.
  • Coordinate office operations, including room bookings, travel arrangements, and prescription administration.
About You

To thrive in this role, we're looking for someone who has:
  • Knowledge of general office procedures.
  • IT literacy including proficiency in word processing, excel spreadsheets and data entry.
  • Good interpersonal skills and a willingness to work flexibly as part of a team.
  • The ability to respond to appropriate requests for assistance, maintaining confidentiality whenever necessary.
  • Solid numeric skills.
  • Good organisational skills.
  • A mature, empathetic, and non-judgmental attitude towards service users.
  • Understand and have a commitment to the principles of equal opportunity and diversity.
What we will give to you

  • 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.
  • Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
  • Contributory pension scheme.
  • A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
  • A friendly and supportive team.
  • Training, career development & progression opportunities.
  • Generous refer-a-friend scheme.
Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

If this sounds like you and you’d like to begin your journey with Change Grow Live, then we’d love to talk to you.

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Please note This role is not eligible for visa sponsorship if you require it to work in the UK. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UK

CGL SPOT (19) (£25,077.00 - £25,077.00)

N/A - Outside London Weighting Area

2/5/2025

22/4/2025

Chardine Roberts | chardine.roberts@cgl.org.uk | 07469355987

This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
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