Progression Coach

Depaul UK; Manchester; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

26 days annual leave

Family-friendly policies

Pension (employer contributions up to

Job summary

Depaul UK is seeking a Progression Coach to join a close-knit team supporting young people aged 18-25 who are homeless or at risk. You will manage a large caseload, provide personalised one-to-one support in the community, and work towards securing accommodation, financial stability and employment opportunities.

You will receive training in Acceptance and Commitment Therapy to help clients build resilience and independence, while maintaining strong records and collaborating with partners and

Qualifications

• Experience of supporting young people affected by homelessness, mental ill health, substance use or limited opportunities.
• Ability to manage large caseloads and work autonomously in community settings.
• Knowledge of risk assessment, safeguarding, and support planning.

Responsibilities

• Manage a large caseload delivering person-centred, strengths-based support.
• Conduct risk assessments and create SMART, outcome-focused plans.
• Provide one-to-one community support and occasional group sessions.
• Safeguard young people and respond to concerns and emergencies.
• Keep accurate, timely records on the client database.
• Build partnerships with statutory services, landlords, charities and community organisations.
• Involve young people in decisions about their support.
• Collaborate with evaluation teams to improve service delivery.
• Participate in supervision, caseload reviews, appraisals and team meetings.
• Work flexibly to meet young people’s needs.

Skills

Large caseload management

One-to-one community support

Risk assessment

Safeguarding

Lone working

Record keeping / IT literacy

Communication & relationships

Equality & diversity

Reflective learning

Tools

Client database software

Job description

As Progression Coach, you will join a close-knit and supportive team working with young people aged 18 to 25 who are experiencing, or at risk of, homelessness.

Managing your own caseload, you will provide personalised one-to-one support within the community. You will help young people find and maintain accommodation, improve their financial stability, build supportive social networks and engage in employment, education, training or other meaningful activities.

You will receive training in Acceptance and Commitment Therapy and apply its principles to help young people develop resilience, motivation and independence.

Your key responsibilities will include:

• Managing a large caseload and delivering person-centred, strengths-based support
• Completing high-quality risk assessments and SMART, outcome-focused support plans
• Delivering one-to-one support in the community and occasionally facilitating group sessions
• Safeguarding young people and responding appropriately to concerns and emergencies
• Maintaining accurate and timely records on the client database
• Building partnerships with statutory services, private landlords, charities and community organisations
• Involving young people in decisions about their support
• Working with internal and external evaluation teams to improve service delivery
• Participating in supervision, caseload reviews, appraisals and team meetings
• Working flexibly to respond to the needs of young people when required

You will have experience of supporting young people affected by homelessness, mental ill health, substance use or limited access to opportunities. Comfortable working autonomously in the community, you will be organised, resilient and able to maintain positive relationships in a busy environment.

You will also bring:

• Experience of independently managing a large caseload
• Knowledge of risk assessment, support planning and safeguarding
• Experience of lone working within the community
• Strong record-keeping, literacy, numeracy and IT skills
• A commitment to strengths-based and person-centred practice
• Effective partnership-building and collaborative working skills
• Strong professional boundaries and personal integrity
• A commitment to equality, diversity, dignity and respect
• A reflective approach to learning and development

Depaul UK exists to end homelessness and change the lives of people affected by it. Since 1989, the charity has provided accommodation, prevention and support services to thousands of marginalised young people across the UK.

You will receive tailored training and development,

• 26 days' annual leave rising with service
• family-friendly policies
• a pension with employer contributions of up to 7%
• an Employee Assistance Programme with 24/7 GP access
• a cash health plan
• retail and lifestyle discounts

Depaul UK welcomes applications from people of all backgrounds and is committed to fair, inclusive and safer recruitment.

An appropriate DBS check will be undertaken where required.

Other roles you may have experience of could include Progression Coach

Organisation

Depaul UK View profile Registered Charity 101 - 500