Progression Coach

TipTopJob; Bishop Auckland; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading organization seeks a client support worker to aid individuals experiencing homelessness over a temporary 3-month contract. The role involves conducting assessments, developing support plans, and providing both group and one-on-one assistance to empower clients towards independence while ensuring their safety and wellbeing.

Qualifications

• Experience working with individuals experiencing homelessness.
• Understanding of mental health and substance misuse needs.
• Experience conducting support plans and risk assessments.

Responsibilities

• Hold a caseload of up to 14 key clients.
• Conduct comprehensive risk and needs assessments.
• Deliver one-to-one and group support.

Skills

Collaborative working skills

Proficiency in IT systems

Good literacy skills

Good numeracy skills

Tools

Microsoft Office

Databases

Job description

The successful candidate will be required to work 37.5 hours per week, Monday to Friday, 9AM to 5PM. This is a temporary position for approximately 3 months.

Responsibilities:

1. Hold a caseload of up to 14 key clients and conduct regular key working sessions resulting in agreed SMART Support Plans which are reviewed regularly.
2. Complete comprehensive risk and needs assessments.
3. Support clients to participate in Education, Training, Employment, and Volunteering opportunities to develop their skills, assets, and aspirations.
4. Deliver one-to-one and group support within the accommodation and the local community to increase resilience.
5. Engage flexibly, reflectively, and creatively with clients, personalizing support.
6. Support clients with move-on and help them progress towards independence.
7. Involve clients in decision-making and encourage participation in the organisation's wider community activities.
8. Prepare accommodation for new clients and support their settling-in process.
9. Send daily occupancy lists to the council.
10. Perform cleaning and domestic duties within the accommodation.
11. Ensure the safety and wellbeing of clients, following Safeguarding and emergency procedures.
12. Manage health and safety responsibilities of the building, including regular checks.

Requirements:

1. Experience working with individuals experiencing homelessness and understanding related needs such as mental health and substance misuse.
2. Experience managing a caseload, conducting support plans, risk assessments, and needs assessments.
3. Effective collaborative working skills.
4. Knowledge of Health and Safety and Safeguarding procedures.
5. Understanding of professional boundaries.
6. Proficiency in IT systems, including Microsoft Office and databases, with good literacy and numeracy skills.