Progress Coach

TN United Kingdom; Cardiff; On-site; GBP 21,000 - 25,000; Full time

Job summary

An established industry player is seeking a dedicated Progress Coach to support students at the Cardiff International Study Centre. This role involves delivering academic counseling, monitoring student progress, and collaborating with tutors to enhance student performance. The ideal candidate will have strong communication skills and a passion for student success, ensuring a supportive environment for learners. Join a forward-thinking organization that values diversity and inclusion, offering a dynamic workplace focused on educational excellence and student well-being.

Qualifications

• Essential GCSE English and Maths at grade C or above.
• Desirable Bachelor's degree and welfare training.

Responsibilities

• Deliver academic counseling and coaching to students.
• Monitor student progress and provide timely interventions.
• Organize engagement activities and support student well-being.

Skills

Coaching

Academic Counseling

Student Support

Communication Skills

Education

GCSE English and Maths

Bachelor’s Degree

Welfare Training

Information, Advice or Guidance Qualification

Job description

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Contract type: Full time (37.5 hours) – Permanent

Location: Cardiff, Cardiff International Study Centre

Salary: Up to £25,000 per annum

Job Purpose

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience.

The universities we work with trust us to increase their international footprint, access student diversity, and provide assured progression. Cardiff International Study Centre (ISC) launched in September 2020. You will work in a culture focused on enhancing learning, teaching, and assessment through a developmental approach, emphasizing autonomy, innovation, and development opportunities.

The role of the Progress Coach is to support students within the ISC, both online and face-to-face.

Key Responsibilities

1. Deliver regular 'prepare to progress' sessions to tutor groups and provide academic counselling to students.
2. Coach students on alternative degree options and liaise with Study Group’s Extended Progression Support team.
3. Monitor student progress through grades and attendance, providing coaching and interventions as needed.
4. Track completion of mandatory non-academic modules on the VLE.
5. Collaborate with academic tutors to support student performance with appropriate resources.
6. Work with the welfare team to ensure student well-being and follow processes for under 18s.
7. Track student attendance and ensure timely interventions are recorded accurately.
8. Organize and facilitate progression and engagement activities with colleagues and Heads of Department.
9. Engage with Study Group marketing and agent visits, including presentations and contributions to marketing materials.
10. Refer students at risk of breaching visa compliance policy to the visa team.
11. Ensure safeguarding of students in line with centre policy.
12. Maintain accurate and up-to-date student records.
13. Deliver student-facing services such as reception, welfare support, safeguarding, accommodation inquiries, attendance monitoring, and student finance management.

About You

• GCSE English and Math’s at grade C and above or equivalent (Essential)
• Bachelor’s degree (Desirable)
• Welfare training (Desirable)
• Information, Advice or Guidance qualification (Desirable)

About Us

Study Group is a leading international education provider dedicated to helping students worldwide, creating brighter futures and enabling them to reach their full potential.

With university partnerships and diverse study programmes (face-to-face, online, hybrid), we provide essential resources and guidance for student success.

Our global network and partnerships ensure students receive excellent educational services. Our Insendi platform delivers innovative, accessible digital learning experiences with advanced digital tools.

Organisational Compliance

Study Group prioritizes safeguarding and high standards to ensure the best student experience and outcomes.

Successful applicants will undergo checks including Criminal Background, references, ID, Right to Work, and Education Verification.

Equal Opportunity Statement

We are committed to diversity and inclusion, providing equal opportunities regardless of race, gender, religion, nationality, or other factors. Selection is based on skills and experience.

Your information will be confidential and securely stored. Please see our Privacy Policy.

Our recruitment process is rolling; apply as soon as possible to avoid disappointment.