Programs Site Manager

ZipRecruiter; Portsmouth; On-site; GBP 70,000 - 88,000; Full time

Job summary

A leading company in health services is seeking a Programs Site Manager to oversee HIV-related initiatives. This role involves managing staff, ensuring compliance, and promoting community health. Successful candidates will have a strong background in health services and excellent communication skills.

Qualifications

• Four years of management experience preferred.
• Experience with health initiatives, especially HIV.
• Valid driver’s license and reliable transportation preferred.

Responsibilities

• Oversee staff recruitment, training, salary negotiations, and team success.
• Manage administrative needs and ensure HIPAA compliance.
• Conduct client-centered HIV testing and build community partnerships.

Skills

Strong written communication

Public speaking

Sensitivity to BIPOC and LGBTQ+ communities

Culturally appropriate materials development

Management-level oversight

Education

Bachelor’s Degree in Health and Human Services or related field

High School Diploma or equivalent

LISW-S or comparable licensure

Tools

Microsoft Office

Job description

POSITION SUMMARY: The Programs Site Manager is responsible for the administrative oversight of the programs teams within the assigned location. They supervise client-facing roles and oversee programmatic coordination of housing-first initiatives, HIV case management programs (Ryan White), and HIV/STI prevention strategies, including PrEP health navigation, harm reduction initiatives, and HIV/STI testing.

SALARY: $70,400-$88,000

ESSENTIAL JOB FUNCTIONS: The role includes traveling, driving or having reliable transportation; written communication; computer use for typing and patient/client care; attending meetings; presenting to small groups; recruiting, interviewing, hiring, and training management-level staff; overseeing daily workflow; providing performance evaluations; facilitating team success; and managing discipline and termination processes in accordance with company policy.

MAJOR AREAS OF RESPONSIBILITIES: Oversee staff recruitment, hiring, leave approval, timesheet and expense approval, disciplinary procedures, training, salary negotiations, staff development, and collaboration across departments to improve services. Provide training on HIV and related health determinants, health record systems, and program-specific procedures. Manage intake, assignment, transfer, and closure processes per guidelines, ensuring documentation is completed within 48 hours. Audit client files for eligibility documentation, ensure confidentiality and HIPAA compliance, and develop community partnerships to expand HIV interventions. Assist with linkage to care for newly diagnosed clients, coordinate schedules, organize elements of projects, and ensure resources are used efficiently. Conduct client-centered HIV testing, represent the community at planning groups, and respond positively to change. Promote a collaborative environment, support staff training, anticipate service interruptions, and operate community healthcare vans. Maintain administrative needs of the office.

EDUCATION/LICENSURE: Four years of management experience preferred. High School Diploma or equivalent required. Bachelor’s Degree in Health and Human Services or related field preferred. LISW-S or comparable licensure required.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER QUALIFICATIONS: Strong written and verbal communication skills; public speaking and facilitation experience; sensitivity and competence in working with BIPOC and LGBTQ+ communities; experience developing culturally appropriate materials; familiarity with patient-centered medical home models; proficient in Microsoft Office; reliable transportation and valid driver’s license preferred.

OTHER INFORMATION: Background and reference checks; pre-employment drug testing; variable hours including evenings and weekends; application process details.