Programs Site Manager

ZipRecruiter; Portsmouth; On-site; GBP 70,000 - 88,000; Full time

Job summary

A regional healthcare organization is seeking a Programs Site Manager to oversee program teams and manage HIV prevention programs. The ideal candidate will have experience in management, strong communication skills, and knowledge of BIPOC and LGBTQ+ health issues. This role involves staff oversight, community partnership development, and administrative duties. Competitive salary and benefits package offered.

Benefits

PTO

Health insurance

Vision

Dental

401k

Sick time

Paid Holidays

Qualifications

• Four years of management experience required.
• High School Diploma or equivalent required.
• Bachelor’s Degree in Health and Human Services or related field preferred.

Responsibilities

• Oversee direct service staff including recruitment and hiring.
• Collaborate across departments to improve services.
• Develop community partnerships for HIV interventions.

Skills

Strong written and verbal communication

Experience in public speaking and group facilitation

Sensitivity in working with BIPOC, LGBTQ+ communities

Knowledge of HIV/AIDS and harm reduction

Proficiency in Microsoft Office

Education

High School Diploma or equivalent

Bachelor’s Degree in Health and Human Services or related field

LISW-S licensure or comparable independent counselor licensure

Job description

Job Description

ORGANIZATION INFORMATION:

Established in 1984, Equitas Health is a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike. Its expanded mission has made it one of the nation’s largest HIV/AIDS, lesbian, gay, bisexual, transgender, and queer/questioning (+) healthcare organizations. With 22 offices in 12 cities, it serves more than 67,000 individuals in Ohio, Kentucky, and West Virginia each year through its diverse healthcare and social service delivery system focused around: primary and specialized medical care, retail pharmacy, dental, behavioral health, HIV/STI prevention, advocacy, and community health initiatives.

POSITION SUMMARY:

The Programs Site Manager is responsible for the administrative oversight of the programs teams within the assigned location. Through supervision of client-facing roles, the Programs Site Manager will oversee programmatic coordination of housing-first initiatives, HIV case management programs (Ryan White), and HIV/STI prevention strategies including but not limited to PrEP health navigation, harm reduction initiatives, and HIV/STI testing.

SALARY: $70,400-$88,000

Benefits:

• PTO
• Vision
• Dental
• Health
• 401k
• Sick time
• Paid Holidays

ESSENTIAL JOB FUNCTIONS:

Essential functions include traveling, driving or having reliable transportation; written communication; utilizing a computer for typing and patient/client care; attending meetings; presenting to small groups; recruiting, interviewing, hiring, and training management-level staff; overseeing daily workflow; providing performance evaluations; facilitating team success; and addressing discipline and termination in accordance with company policy.

MAJOR AREAS OF RESPONSIBILITIES:

• Oversee direct service staff including recruitment, hiring, leave approval, timesheet and expense report approval, disciplinary procedures, training, salary negotiations, and staff development.
• Collaborate across departments to improve services.
• Provide training related to HIV and health determinants, health record systems, and program procedures.
• Manage intake, assignment, transfer, and closure processes per guidelines, ensuring documentation is complete within 48 hours.
• Audit client files for eligibility documentation.
• Ensure confidentiality and compliance with HIPAA and professional standards.
• Develop community partnerships to expand HIV interventions.
• Coordinate schedules and manage client-centered HIV testing services.
• Represent the organization at community planning groups.
• Respond positively to change and support team adaptation.
• Provide ongoing updates and feedback to staff.
• Promote a collaborative work environment.
• Support staff training on health record systems, procedures, and eligibility criteria.
• Anticipate and resolve service interruptions and procedural changes.
• Operate large mobile van for community health events.
• Maintain administrative functions of the office.

EDUCATION/LICENSURE:

Four years of management experience required. High School Diploma or equivalent required. Bachelor’s Degree in Health and Human Services or related field preferred. LISW-S licensure or comparable independent counselor licensure required.

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER QUALIFICATIONS:

Strong written and verbal communication skills. Experience in public speaking and group facilitation. Sensitivity and competence in working with BIPOC, LGBTQ+ communities, and knowledge of HIV/AIDS, minority health, and harm reduction practices. Ability to develop culturally appropriate materials. Familiarity with patient-centered medical home models is a plus. Proficiency in Microsoft Office required. Reliable transportation and a valid driver’s license preferred.

OTHER INFORMATION:

Background and reference checks will be conducted. Pre-employment drug testing is required. Hours may vary, including some evenings and weekends. Applicants are considered only after interview invitation and completion of an employment application. Submission of an application does not guarantee employment.