Programming and Audience Insights Coordinator

Trafford Council; Trafford; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Generous Leave

Hybrid working

LGPS

Leadership development

Wellbeing program

Staff forums

Time to Shine awards

Job summary

Waterside is a vibrant destination for performance, culture and events in the heart of Trafford. As Programme & Audience Insights Coordinator you will support delivery across theatre, comedy, music, and festivals, coordinating artistic activity and providing programme and financial support.

You will use audience insight and data to inform decisions, work with colleagues, artists and partners, and help ensure Waterside remains welcoming to audiences and communities.

Qualifications

• To be successful at shortlisting, you will be able to demonstrate experience in an administrative, business support, financial or programme coordination role, ideally within an arts, cultural or events environment.
• We are looking for someone who is highly organised, detail-focused and able to manage a varied workload while building positive working relationships with colleagues, artists and partners.
• You will be comfortable using digital systems and data to support planning, reporting and continuous improvement, with strong communication skills and a collaborative approach.

Responsibilities

• Coordinate artistic activity, provide vital programme and financial support, and use audience insight and data to inform decision-making.

Job description

Working Pattern: Full time

Working Arrangement: 36.25 hours per week

Interview Date/Type: 24 & 25 September 2026 / Face to face

SMART Working: We aim to offer flexibility wherever possible. Many of our colleagues work from home one or more days a week and/or adjust their hours. We call this SMART working - giving you the freedom to shape your working pattern around your life, whilst still delivering great outcomes. Speak with the hiring manager about the range of flexible working options available for this role.

About the Role

Waterside is a vibrant destination for performance, culture and events in the heart of Trafford. As Programme & Audience Insights Coordinator, you will play a key role in supporting the delivery of an ambitious programme spanning theatre, comedy, music, visual arts, festivals and community participation within a creative, collaborative team. Working alongside colleagues, artists, partners and communities, you will help coordinate artistic activity, provide vital programme and financial support, and use audience insight and data to inform decision-making. Your work will help ensure Waterside remains a vibrant, inclusive and welcoming place where audiences, artists and communities can create, discover and grow together.

About You

To be successful at shortlisting, you will be able to demonstrate experience in an administrative, business support, financial or programme coordination role, ideally within an arts, cultural or events environment. We are looking for someone who is highly organised, detail-focused and able to manage a varied workload while building positive working relationships with colleagues, artists and partners. You will be comfortable using digital systems and data to support planning, reporting and continuous improvement, with strong communication skills and a collaborative approach. An interest in arts and culture, audience engagement and community impact will be an advantage.

Additional Information

This advert may close early if we receive a high number of applications, so please apply as soon as possible.

• Willing and able to work evenings and weekends as required, with time off in lieu.
• Willing and able to travel to sites within the Trafford Borough and region as required.

Find Out More.

For the full details of this opportunity, please refer to the role profile linked below.

If you have any questions or would like an informal chat you can get in contact with Darren Adams, Venue Manager at [e-mail] or on 0161 912 1142.

About us...

Trafford is a vibrant, inclusive borough at the heart of Greater Manchester. Home to 235,000 residents, four thriving town centres, over 11,000 businesses, and 60+ parks and green spaces. We're a place where community and opportunity meet. With excellent transport links, a proud heritage as the birthplace of the NHS, world-class sporting venues and outstanding schools, Trafford is a fantastic place to live, work, and thrive.

Why Trafford?

We're more than just a local authority; we're a team of passionate people committed to making a real difference. We deliver essential services that matter, from education and social care to business support, licensing, libraries and leisure and much more. No matter what your role is with us, you will help us to create a borough where all our residents, businesses and communities thrive.

Our Culture...

Our values are at the heart of everything we do. They're not just words on a wall, they shape how we work together, make decisions, and support each other every day.

They help us create a workplace where everyone feels valued, heard, and inspired to do their best. If you share these values and want your work to have real purpose and impact, Trafford is the perfect place to grow your career.

What you'll love about working with us

Alongside a competitive salary, we offer a wide range of benefits designed to support your wellbeing, development and work-life balance:

• Generous Leave: Start with 26 days of annual leave (plus bank holidays), with options to carry over or buy extra days.
• Flexible Perks: Discounts on car leasing, cycle to work, home tech, plus family friendly policies and hybrid working.
• Invest in your future: Join our generous Local Government Pension Scheme for peace of mind.
• Grow with us: We'll support your development at every stage! Through leadership programmes like our EPIC Manager, LEAP into leadership and senior leadership. Plus, you'll have access to specialist qualifications and personal coaching to unlock your full potential.
• Wellbeing First: Guided wellbeing walks and Tea and Talk sessions, and events like World Mental Health and National Fitness Day.
• Connect with us: Connect with colleagues through our staff forums or join our Lets Talk events to network, share ideas, and hear about the exciting work happening across our council.
• Be Celebrated: For all your hard work, ideas and contributions through at our annual Time to Shine event, our cheers for peers scheme or through our EPIC Star Awards.

Key Information...

• Pre-Employment Checks: If offered a role, as a minimum we'll need to verify your right to work in the UK, receive two satisfactory references, and medical check. Some roles may also require a DBS check and/or police vetting, which will be noted on the role profile.
• Please note: We are not a licensed sponsor and will not be able to support with your work visa.
• Privacy Notice: We respect your privacy. For details on how we collect, process, and protect your data, please click here: Recruitment and employment privacy notice | Trafford Council privacy notice | Trafford Council

Make an Impact. Apply Today.

If you are passionate about making a difference and want to be part of a team shaping a better Trafford for our residents, businesses and communities then we'd love to receive an application from you.

We want everyone to feel confident and supported throughout our recruitment process. If you need any help, adjustments or support at any stage, please get in touch with us at [e-mail]

After reviewing the role profile and submitting your application, successful candidates will be invited to a values-based interview to learn more about your skills and experience. This is your opportunity to show how you connect with our EPIC values and can contribute to our vision.

Supporting Documents

Programming and Audience Insights Coordinator Role Profile