Programme Support Specialist

Southern Water; England; Hybrid; GBP 30,000 - 36,000; Full time

Job summary

A utility company in the UK is seeking a Programme Support Specialist to assist in the execution of investment plans. This role involves using Excel and Power BI for data analysis, creating reports for stakeholders, and ensuring programme outcomes align with business objectives. The position requires strong analytical and communication skills, offering a salary of up to £36,000 and a hybrid working model.

Benefits

Salary up to £36,000

Company and performance-related bonus

Generous pension up to 11% company contribution

25 days annual leave

Life assurance equal to 4x salary

Salary sacrifice electric car scheme

Health Cash Plan

Fully funded eye tests

Two paid volunteering days a year

Occupational health service

Discounts with over 800 popular retailers

Digital GP service

Qualifications

• Highly numerate and analytical.
• Confident in handling complex data.
• Exceptional communication and influencing skills.
• Skilled at juggling multiple priorities in fast-paced environments.

Responsibilities

• Manipulate and analyze data using Excel to add business value.
• Create dashboards and track performance with Power BI.
• Develop high-quality reports and presentations for senior stakeholders.
• Ensure programmes align with business objectives.

Skills

Strong Excel skills

Power BI proficiency

PowerPoint skills

Analytical skills

Communication skills

Job description

Overview

As a Programme Support Specialist, you will play a crucial role in the successful execution of Southern Water's investment plans. Working closely with our Investment Programme Managers, you will help drive the delivery of key interventions—ensuring projects are completed on time, within budget, and delivering maximum benefit. This role will primarily support programmes within either our Water or Wastewater portfolio, with additional involvement in IT, Management & General, and other business areas as required. You will be at the heart of programme execution, collaborating with key stakeholders across Asset Management, Capital Delivery, Finance, Operations, and IT.

Responsibilities

• Strong Excel skills to manipulate and analyse data, turning complex information into clear insights that add business value.
• Confident in using Power BI to create dashboards, track performance, and visualise key programme metrics.
• Solid PowerPoint skills to develop high-quality reports and presentations for senior stakeholders, ensuring data tells a compelling story.
• Ensure strategic programmes (£330m - £1,500m) deliver outcomes aligned with the PR24 Business Plan and Southern Water strategies.
• Monitor TOTEX budgets, enforce cost-efficiency measures, and provide early warnings on variances.
• Manage, optimise, and adjust programme delivery to meet regulatory commitments and execution plans.
• Collaborate with key leaders to identify and mitigate risks while maximising programme benefits.
• Work across departments to align programme outcomes with business objectives.
• Provide high-quality reports to the Investment Committee, Executives, MDs, Shareholders, and Board.
• Lead on delivery framework reporting for regulatory, risk, and finance teams.
• Enhance processes, drive efficiencies, and apply best practices for optimal programme delivery.

Requirements

You will be highly numerate and analytical, confident handling complex data, turning insights into actionable reports. With exceptional communication and influencing skills, you can engage stakeholders at senior and board level, driving alignment and decision-making. You will be skilled at juggling multiple priorities and thrive in fast-paced environments, ensuring deadlines are met without compromising quality or control.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g., a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), which will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.

This role will be full time Monday to Friday 37 hours a week. Southern Water operate a hybrid approach to working between our Durrington office and home.

Benefits

• Salary up to £36,000 per annum depending on skills and experience, plus other benefits including:
• Company and performance-related bonus
• Generous pension up to 11% company contribution
• 25 days annual leave
• Life assurance equal to 4x salary
• Salary sacrifice electric car scheme (after 6 months service)
• Health Cash Plan
• Full funded eye tests
• Two paid volunteering days a year
• Occupational health service
• Discounts with over 800 popular retailers
• Digital GP service