Programme Support Officer

NHS Scotland; Glasgow; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Pension scheme

Work-life balance policies

Occupational health services

Learning resource centres

Discounted leisure, financial and SHOP

Job summary

Public Services Delivery Scotland is seeking a Programme Support Officer within the National Services Directorate to assist in planning and coordinating national networks across Scotland. The role emphasises professional programme support, strong administrative skills and effective stakeholder liaison.

You will work within a hybrid pattern, supporting NSD programme managers and NHS Scotland colleagues across Scotland, with national travel as required.

Qualifications

• Provide professional programme support within complex environments.
• Experience of project planning with strong administrative skills.
• Focus on quality and meeting tight deadlines.
• Effective communication and teamwork skills.
• Ability to manage stakeholder relationships and work proactively.

Responsibilities

• Support NSD/PSD Scotland programmes and networks.
• Assist with planning, admin and coordination across projects.
• Maintain high standards of accuracy and documentation.

Skills

Programme support

Project planning

Organisational skills

Communication

Teamwork

Initiative

Job description

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NSS and NES have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

About The Organisation

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post

The National Services Directorate plans, funds and co-ordinates national specialist services on behalf of NHS Boards and the Scottish Government Health and Social Care Directorates. It facilitates service change across NHS Scotland to ensure consistent, equitable provision of high quality, safe, effective, person-centred services to meet the needs of the population of Scotland.

STRATEGIC NETWORKS

National Services Directorate (NSD) currently has an exciting opportunity for a Programme Support Officer with planning and project management skills to join its National Strategic Networks Team within the Scottish Perinatal Network.

The Candidate Will Demonstrate

• The ability to provide professional programme support within complex programme environments
• Experience of project planning, with strong administrative and organisational skills
• A focus on quality and attention to detail when working to tight deadlines
• Effective communication, interpersonal and team working skills
• The ability to work as part of a team and having a clear understanding of the importance of stakeholder relationships is key.
• The ability to work on their own initiative, be proactive, manage and prioritise a busy work schedule displaying attention to detail.

The Candidate

The candidate should be a highly motivated individual who has excellent organisational, IT and communication skills, able to work to deadlines and prioritise a busy workload. Prior NHS experience, especially in a territorial health board is advantageous but not essential.

You should be a highly motivated individual who has excellent organisational, IT and communication skills, able to work to deadlines and prioritise a busy workload. The post-holder will be required to provide a high level of support to the NSD Programme Managers, internal and external groups, and NHS Scotland health professionals.

Location and Working Pattern

The post can be based at either Gyle Square, Edinburgh or Delta House, Glasgow.

Currently hybrid working, although travel throughout Scotland may be required.

5 days per week, 36 hours per week.

PSD Scotland is a remote-friendly employer with colleagues based throughout Scotland. We support hybrid and office-based working arrangements where possible and welcome discussions about alternative working patterns during the application process.

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits. HR Benefits Brochure.

Inclusion

Public Services Delivery Scotland is a national organisation and, as an anchor institution, is committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We welcome applications from all under-represented groups, including racially minoritised people and disabled people. You do not need to be working in a similar role now. Whether you are returning from a career break, such as maternity, paternity or caring responsibilities, or bringing transferable skills from another sector, your experience can bring a valuable perspective to our work. We are committed to supporting staff health, wellbeing and development, and offer a range of learning and development opportunities to promote diversity, inclusion and positive mental health. Staff can also join a range of equality networks. As an equal opportunities employer and accredited Disability Confident Leader, we offer an interview to disabled applicants who meet the minimum criteria. Where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance. If you would like to discuss the role, reasonable adjustments or alternative working patterns before applying, please contact [e-mail]

Further Information

For an informal discussion on the post, please contact Susanna Mendes, Programme Manager, [e-mail]

Closing date for completed applications is Tuesday 17th November 2026.

Please note that the majority of correspondence is sent by e-mail only, so please check your e-mail regularly (including junk folders).

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.