Programme Support Administrator

NHS England; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a passionate team at a leading healthcare organization, providing vital administrative support for medical education. In this role, you will work closely with educators and doctors, ensuring smooth operations within the Postgraduate Medical and Dental Education framework. Your contributions will directly impact the training of future healthcare professionals, making a difference in patient care. This is an exciting opportunity for individuals who thrive in a dynamic environment and are committed to supporting healthcare excellence. If you are organized, proactive, and ready to embrace a fulfilling career, this role is perfect for you.

Benefits

Inclusive workplace

Opportunities for growth and development

Support for disabled candidates

Qualifications

• Educated to NVQ 4 level or equivalent experience.
• Significant experience in administrative roles and maintaining systems.

Responsibilities

• Provide effective administrative support for PGMDE team.
• Ensure compliance with national and regional directives.

Skills

Administrative support

Data analysis

Communication skills

Organizational skills

Knowledge of NHS issues

Proficiency in Outlook, Word & Excel

Education

NVQ Level 4 in a relevant subject

Equivalent level of qualification or significant experience

Tools

TIS

GMC Connect

e-portfolios

Job description

You can search for job vacancies at NHS England using the search below or by visiting NHS Jobs.

We are 1.3 million strong
We are from all walks of life
We are the NHS

And you could be too.

The NHS offers many different roles, in different settings, with different ways of working, within hundreds of organisations.

This creates a unique opportunity for people who want a varied, flexible and challenging career within a world-class culture.

Job overview

The postholder will provide effective and efficient administrative support for Postgraduate Medical and Dental Education (PGMDE) team, supporting Hospital & Community Care training in the North Western Deanery.

You will be part of a team working closely with educators, resident doctors, the Lead Employer and other NHSE teams to ensure that key PGMDE processes and activities are carried out, in particular annual reviews of competency progression (ARCPs).

Main duties of the job

• Working to support the team functions and objectives of designated team
• To provide high quality administrative support including communicating with resident doctors and their trainers, and data analysis
• To ensure that processes are accurately followed, as outlined in regional or national Standard Operating Processes
• To ensure that policy is followed to ensure the requirements of national and regional directives are met, such as the Gold Guide
• Accurately using and updating databases and systems, such as TIS
• Liaising with key internal and external stakeholders in support of Postgraduate Medical and Dental Education
• Ability to be organised and proactive to meet deadlines and produce clear, concise analysis and reports

Person specification

Qualifications

• Educated to NVQ 4 level in a relevant subject or equivalent level of qualification or significant equivalent previous proven experience.

Knowledge & Experience

• Significant demonstrable experience of working in an administrative/support role and maintaining systems
• Demonstrable experience in working with stakeholders and dealing with sensitive and confidential information
• Understanding of Confidentiality and Data Protection Act. Knowledge of NHS issues
• Knowledge and understanding of the NHS training pathways for doctors
• Knowledge and experience of trainee and/or educator systems such as GMC Connect, TIS and e-portfolios

Skills

• Clear communicator with excellent writing & data entry skills, use of programmes such as Outlook, Word & Excel
• Able to work on own initiative, organising and prioritising own and others workloads to changing and often tight deadlines

Other

• Ability to travel to regional offices, venues and provider sites across the North West

Our commitments to you

We are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better patient outcomes. We strive to ensure our people feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow and excel, and we offer many opportunities for you to do that.

We welcome applications from disabled candidates. If you meet all the essential criteria, you will be guaranteed an interview.

If applying for this role on a secondment basis, please make sure you have obtained prior agreement from your current line manager to apply for this position.

Please note that we currently do not accept applications via recruitment agencies.

The NHS Business Services Authority is responsible for the processing of your application; a privacy notice is attached to advise you on how we will process your personal data.

If you have applied via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.

NHS England

Employer certification / accreditation badges

Name Liz Housby Job title Programme Support Officer Email address [e-mail] Telephone number 0161 268 9549 Additional information or Laura Griffiths [e-mail]