Programme Specialist -supply chain/logistics

DiSRUPT Agency; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A global logistics firm in the UK is seeking a Supply Chain Programme Specialist to bridge commercial and operational functions. This role involves managing workflows for bulk orders, ensuring client satisfaction, and driving process improvements. Ideal candidates have strong data analysis, Excel, and communication skills, along with a proactive attitude. Relevant experience in logistics or supply chain is a plus.

Qualifications

• Experience in supply chain demand/data projects, reporting, and analysis/BI.
• Proactive and able to build relationships across teams.
• Attention to detail to manage workflows and client demands.

Responsibilities

• Oversee end-to-end process from order to delivery.
• Manage workflows to meet client demands and propose improvements.
• Ensure service levels and client satisfaction are continuously improved.

Skills

Project/programme/business analysis skills

Strong Excel skills (pivot tables, look-ups)

Data analysis, reporting, and presentation skills (PowerPoint)

Attention to detail and high organization

Continuous improvement skills

Communication skills

Understanding client perspectives

Job description

Supply Chain Programme Specialist (Data/BI/Process Improvement)

Experience needed in supply chain demand/data projects, reporting, presentations, analysis/BI, and process improvement. Join a global team supporting sales and operations in delivering exceptional service across multiple programmes.

This role bridges commercial and operational functions, ensuring smooth execution of bulk orders, tool distribution, customer onboarding, inventory control, and project delivery.

The supply chain programme specialist will have strong data analysis, Excel, and reporting/presentation skills (PowerPoint) to provide clear insights, commentary, and process improvement initiatives related to a major contractual agreement with strong SLAs. You will support the successful delivery of bulk orders, escalations, shipping coordination, and inventory tracking.

The programme specialist will be proactive, building relationships and engagement across relevant internal teams and managing circa 2 major clients (Automotive Brands) as individual programmes. You will ensure the overall success of the client by overseeing the end-to-end process from order to delivery, ensuring service levels, client satisfaction, and contractual obligations are continuously improved. You will acknowledge, understand, and manage issues to prevent recurrence, acting as the glue that holds everything together.

You will manage workflows to meet client demands, identifying and reporting issues and proposing improvements related to supply/demand/order processing and inventory/stock management. This key position will ensure efficient processes while integrating customer/client feedback and internal insights to overcome challenges.

Looking for an inquisitive, solutions-oriented individual who is proactive, engaging, and able to communicate effectively with stakeholders, teams, and leadership (internal and external) to ensure programmes meet client needs while driving process efficiencies.

Programme Specialist - Key skills required:

• Project/programme/business analysis skills
• Ability to manage and improve process workflows in an e-commerce environment from order to delivery
• Supportive attitude and willingness to assist across functions
• Ability to apply SLA requirements to workflows and improvements
• Strong investigation and communication skills
• Excel skills (pivot tables, look-ups, etc.)
• Data analysis, reporting, commentary, and presentation skills (PowerPoint)
• Understanding client and internal team perspectives and challenges
• Attention to detail and high organization to ensure clear communication throughout projects
• Continuous and process improvement skills related to contractual SLAs in logistics, supply chain, warehousing, or distribution industries

Desirable skills:

• Lean, Six Sigma, or Kaizen certification or experience
• Experience managing contractual performance to SLAs in logistics or supply chain industries